A little dissapointed

Item: MSC Divina
Rating: 3
Author: ivettegr

MSC Divina Cruise Review to Caribbean - Western

ivettegr

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 11

Overall rating:

3 out of 5

Verified Review

USA, Honduras, Belize, Mexico, Bahamas

Sail date: May 10, 2014

Ship: MSC Divina

Cabin number: 11172

Traveled as: Couple

Reviewed: 10 years ago

Review summary

The cruise service on the dinning was fine, on the embark and disembark was excellent, the room service was regular and the entertainment was great. But the ship facilities need to be improved. I was in a wheelchair because a bone fracture not associated to the trip. The public areas didn't have an easy access, the pool don't have a chair to move in to it, the theater can be access only thru the 6th floor and to the last line of chairs. The beauty salon services are very expensive.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Nice setting. Beautifull public areas.

Cabin / Stateroom

1 out of 5

Since I was in a wheelchair it was very difficult for my to move around, enter the cabin and a nightmare to shower. beside that the bed was clean the service in the cabin was ok.

Ports of call

Miami, Florida

5 out of 5

Visit the Dolphin Mall was great and Southbeach beautifull.

Thumbs Up 0

Falmouth, Jamaica

3 out of 5

Dunn River was awesome, even I can't use my friends love it. The people very friendly but pushy to sell.

Thumbs Up 0

George Town, Grand Cayman

5 out of 5

Need more time to see everything.

Thumbs Up 0

Cozumel, Mexico

5 out of 5

Need more time to enjoy it.

Thumbs Up 0

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5

We can't go to Stirrup because of the bad weather. So too many cruises in the same port at the same time in such small island, it was too crowded to move around.

Thumbs Up 0

Traveler Photos

3 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

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Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

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MSCCruisesUSA 10 years ago

Thank you for sharing your feedback. We're sorry to learn that you weren't completely satisfied with your experience. MSC Cruises prides itself in customer service and we would like to learn more. Please send an email to our Customer Service Department at customer-srvc@msccruisesusa.com with detailed information.

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Other reviews of this sailing

First MSC and it was wonderful!!

Perfect

Mama Mia, Itsa Divina!