chicruiser18 Cruise Review on MSC Armonia on Dec 24, 2018

Item: MSC Armonia
Rating: 3
Author: chicruiser18

MSC Armonia Cruise Review

chicruiser18

Contributor Level: Purser

Reviews: 3

Helpful Votes: 66

Overall rating:

3 out of 5

Sail date: December 24, 2018

Ship: MSC Armonia

Reviewed: 5 years ago

Review summary

We had very mixed reactions with MSC. Pros were the entertainment (i.e. acrobats in the theater, frequent theme parties, regular pool parties...etc). The food was good also...better than royal or Norwegian. The cons was bad service. MSC wouldn't speak to us about our excursions we pre booked through them...they would only provide info to our travel agent...although we booked directly with them. On the ship, we had to ask for simple things over and over. The bar service was bad, one had to order different drinks since they were out of ingredients...one time 4 times (didn't have ginger beer for a mule...curacao for their drink of the day...and then jack for a simple jack and diet...which they didn't have diet coke...lol). When we raised issues...they spun it to be our fault. They also lie constantly (u don't need to book excursions with msc to get off in Havana...mychoice dining wasn't a choice...the timing at the ports were always changing...to our benefit...but with no advance warning..etc). Ohhh...and the rules (they timed people in the hot tub, you couldn't lean in a chair, you couldn't stand at a gaming table...or sit if no one else was around...etc). The room was dirty and small (first time not having a sofa in the room...although we had a traditional cabin). Overall...MSC had some good basics but miss on execution. Sad.

6 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

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cruisereckoning 4 years ago

Thanks for the review

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chicruiser18 5 years ago

For each port...we arrived 1 to 2 hours early...and left 1 to 2 hours later than scheduled, compared to the itinerary. If u go to port on your own...that means extra time in port. If u do an excursion via msc...then they hold u to the allotted time. Which means u could have spent more time in the port.

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chicruiser18 5 years ago

Wcortes62...you do not need an excursion via msc. As a us citizen...U need to qualify for one of 12 licenses (i.e. family, journalist, etc.) If u qualify for 1 of the 12, then no excursion is required. If u don't, then the excursion are set up to allow u to qualify under the people to people's license. The excursion can be via a third party or via msc. When u come back into the us...the us may ask for for evidence of your travel via one of the 12 liscences. They don't ask...but that's how the setup currently is. Again, visiting under any of the 12 permitted liscences is permitted by us law.

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momceo 5 years ago

What does "timing of the ports was always changing" mean? Local time? Thank you.

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WCortes62 5 years ago

So I dont have to have excorsion in Havana to get out the ship?

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