No support from Travel Agent!!

Item: Mariner of the Seas
Rating: 1
Author: RogerGreeley

Mariner of the Seas Cruise Review to Caribbean - Bahamas

RogerGreeley

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 19

Overall rating:

1 out of 5

Verified Review

3 Night Bahamas & Perfect Day (Port Canaveral Roundtrip)

Sail date: February 10, 2023

Ship: Mariner of the Seas

Cabin type: Inside

Cabin number: 7439

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

I feel VERY un-supported by and my travel agent (Peyton Haysen). She is supposed to be my advocate in this process.

Embarkation

1 out of 5

We had issues with documents. I called and emailed my travel agent for assistance. I have not gotten any response from her and its been over a week!!

Ship experiences

Food and Dining

1 out of 5

Unknown

Onboard Activities

1 out of 5

Unknown

Service and Staff

1 out of 5

Unknown

Ship Quality

1 out of 5

Unknown

Cabin / Stateroom

1 out of 5

Unknown

Ship tip

No matter what you are told, get a passport.

Thumbs up

Ports of call

Port Canaveral, Florida

1 out of 5

We had issues with documents. The first time we were told the birth certificate had to be issued by the Bureau of vital statistics was st the port. After some time waiting for our luggage guest services asked us to wait by the door. After going to the front door, security told us they doubted we would get our luggage.

Thumbs Up 0

Disembarkation

1 out of 5

10 Comments

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