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Item: Mariner of the Seas
Rating: 1
Author: RogerGreeley

Mariner of the Seas Cruise Review to Caribbean - Bahamas

RogerGreeley

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 24

Overall rating:

1 out of 5

Verified Review

3 Night Bahamas & Perfect Day (Port Canaveral Roundtrip)

Sail date: February 10, 2023

Ship: Mariner of the Seas

Cabin type: Inside

Cabin number: 7439

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

I feel VERY un-supported by and my travel agent (Peyton Haysen). She is supposed to be my advocate in this process.

Embarkation

1 out of 5

We had issues with documents. I called and emailed my travel agent for assistance. I have not gotten any response from her and its been over a week!!

Ship experiences

Food and Dining

1 out of 5

Unknown

Onboard Activities

1 out of 5

Unknown

Service and Staff

1 out of 5

Unknown

Ship Quality

1 out of 5

Unknown

Cabin / Stateroom

1 out of 5

Unknown

Ship tip

No matter what you are told, get a passport.

Thumbs up

Ports of call

Port Canaveral, Florida

1 out of 5

We had issues with documents. The first time we were told the birth certificate had to be issued by the Bureau of vital statistics was st the port. After some time waiting for our luggage guest services asked us to wait by the door. After going to the front door, security told us they doubted we would get our luggage.

Thumbs Up 0

Disembarkation

1 out of 5

10 Comments

Cruisers4Lyfe 3 months ago

Thanks for sharing

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javawoody 1 year ago

I see that you have cruised before in the Mediterranean, so you must have had a passport.

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javawoody 1 year ago

I recommend a TA that you can deal with in person, not online. And passport is a must

Thumbs Up 1

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Bertfish 1 year ago

I don’t know about the bureau of vital statistics. But it does have to be a legal birth certificate, stamped, and or sealed by the state you were born in. Pretty straightforward I would’ve thought. That and a drivers license you’re good to go. Although why anyone would travel out of the country and not get a passport is beyond me. Live and learn.

Thumbs Up 1

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Gwbigdog 1 year ago

Oops sorry 😞 thanks

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yk07us 1 year ago

One star to the cruise you've never taken just because you showed up without proper documentation.

Thumbs Up 3

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NJCruiseGuy 1 year ago

If you used an online travel agent, they have high turnover rates and rarely respond after the sale. It’s still the passengers responsibility to verify what is needed. How did you get on the ship in 2019?

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kef2016 1 year ago

You have listed a previous cruise on a Royal ship in 2019. I believe the same travel documents that are necessary today as they were then. It’s all spelled out on the Royal web site as well as in your cruise documents which you receive and should read and understand. We always travel with a passport and make sure we know when it expires so we can renew in time. It eliminates any potential issues with boarding and gives us a piece of mind.

Thumbs Up 2

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CruzeFan 1 year ago

It’s always important to read and understand what is required to board the ship. That information is on the website and in the details in documents provided to you to board the ship.

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4tanya 1 year ago

Other than Bureau of vital statistics where else would you get one ??? Pretty sure that is the ONLY place that issues them.

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