Hurricane Dorian - Cruise was cancelled...

Mariner of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 102

Overall rating:

5 out of 5
Mariner of the Seas

4 Night Bahamas & Perfect Day (Port Canaveral Roundtrip)

Sail date: September 02, 2019

Ship: Mariner of the Seas

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

This was supposed to celebrate my Mother-in-Law's 70th birthday, but Hurricane Dorian changed those plans. Her flight was ultimately cancelled from St. Louis and we boarded up the house and rode it out! RC was great about refunding the full amount PLUS including 2 additional days per person cruise credit! We've already booked again for a February cruise when it's cold in St. Louis and still beautiful down here! And although we never did get to set foot on the ship, the ratings given are indicative of RC's commitment to customer service as-well-as their example to offer assistance to those affected by this terrible storm. A+ all the way!

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Port Canaveral, Florida

5 out of 5
We live here...Always convenient to hop a ship every 6 months or so!

Disembarkation

5 out of 5
Was this review helpful? 7

6 Comments

cruisereckoning    4 years ago

Thanks for the review

Fiesta83    4 years ago

Glad you guys enjoyed your cruise despite the hurricane

luv2cruztoo    5 years ago

Opps sorry! Your mother-in-law birthday 🎉💃🍹 sorry! 😞

luv2cruztoo    5 years ago

WOW! That's amazing service from RCC!!! 👏 I doubt CCL would have done all that... Maybe the refund but not addl credit per person! Do sorry to hear about your cancellation & hope everything ok & you weren't effected by the hurricane 🙏🙏💞 You'll have to celebrate extra hard for your mom's birthday 🎂🎈🎉 We're going in Feb but looks like right after you get back. Enjoy your cruise and looking forward to seeing your next review 👍😎🌴🏖️👙🍦😋🎉🍹💃

billcravey    5 years ago

They are first class for sure.

queenb12702    5 years ago

I agree!

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