Mariner of the Seas Cruise Review to Europe - Eastern Mediterranean

Contributor Level: Purser


Helpful Votes

2 out of 5

Overall the cruise was good,...

Sail Date: May 16, 2012

Reviewed: 5 years ago

Traveled As: Large Group

Room Type: Inside

Overall the cruise was good, but I wouldn#39;t sail with Royal Caribbean again. The Guest Services is abominable and ruined our vacation. Also, if you sign up for a cruise with a promotion, make sure everything is in writing. We were supposed to get a Romance Package, but never did. We were in cabin 6113, if you get assigned this room, ask to be moved immediately! It#39;s above their Lotus Lounge where they play music til almost 1am. The music vibrates the room and you can hear every note of the bass guitar.... which was playing to a completely empty room! We had to switch rooms after the second night of no sleep, and no apologies from Guest Services! You are probably best off just staying away from Royal Caribbean. We had lots of passengers get the stomach bug and were quarantined to their room. I went through about 9 room keys, twice both keys stopped working, which led to a 30 minute wait in line... again!

Recommends Mariner of the Seas? No.

Cabin / Stateroom This should be turned into a storage room, so no more guests have to go through this.
Food and Dining
Food was generally good, but people got sick.
We only went to a couple of the shows, but they weren't great so we left early.
Children's Programs
Weren't a lot of kids on this cruise.
Service and Staff Guest Services -just ridiculous.
Onboard Activities
They didn't put much of anything interesting on the TVs.
Destinations and Excursions
Original route would have been so much better!

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