it was not what I expected

Mariner of the Seas Cruise Review to Europe - Eastern Mediterranean

RobertoLopez

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 0

Helpful Votes: 8

Overall rating:

3 out of 5

Verified Review

11 Night Holy Land (Rome Roundtrip)

Sail date: October 09, 2012

Ship: Mariner of the Seas

Cabin type: Balcony

Traveled as: Couple

Reviewed: 12 years ago

Review summary

nice ship, clean, nice amenities and GREAT ice show. HOWEVER- VERY BAD COORDINATION Of shore excursions/ they cancelled one of our excursions in ISRAEL and we were never contacted, we almost lost another day at the sea. THE GUEST services desk was always FULL, the people were not very nice and not very helpful. There was always a long line. we had a bad experience that \"damage\" the rest of the cruise.

Ship experiences

Food and Dining

5 out of 5

THANKS TO OUR WAITERS GABRIELE AND MASSOUR!!

Entertainment

5 out of 5

THE ICE SHOW IS THE BEST SHOW I HAVE SEEN IN A CRUISESHIP

Service and Staff

3 out of 5

UNFORTUNATELLY GUEST SERVICES AND SHORE EXCURSIONS I WILL RATE THEM WITH A VERY POOR SERVICES/ the rest was very good- I can not give all together more than average.

Ship Quality

5 out of 5

NICE SPA/ GYM/ SAUNA- nice and helpful staff in this area

Cabin / Stateroom

5 out of 5

THANKS GLADYS- great\, educated and always available stateroom attendant

Pros: the stateroom services and the dining services great waiters

Cons: the bad coordination of shore excursions and the guest services desk never able to help of give information

Recommends Mariner of the Seas? Yes!

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