it was not what I expected

Mariner of the Seas Cruise Review to Europe - Eastern Mediterranean


Contributor Level: Purser
Experience: 4-6 cruises
Reviews: 0
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
11 Night Holy Land (Rome Roundtrip)
Sail Date: October 09, 2012
Ship: Mariner of the Seas
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 4 years ago
nice ship, clean, nice amenities and GREAT ice show. HOWEVER- VERY BAD COORDINATION Of shore excursions/ they cancelled one of our excursions in ISRAEL and we were never contacted, we almost lost another day at the sea. THE GUEST services desk was always FULL, the people were not very nice and not very helpful. There was always a long line. we had a bad experience that \"damage\" the rest of the cruise.

Food and Dining

5 out of 5
THANKS TO OUR WAITERS GABRIELE AND MASSOUR!!

Entertainment

5 out of 5
THE ICE SHOW IS THE BEST SHOW I HAVE SEEN IN A CRUISESHIP

Service and Staff

3 out of 5
UNFORTUNATELLY GUEST SERVICES AND SHORE EXCURSIONS I WILL RATE THEM WITH A VERY POOR SERVICES/ the rest was very good- I can not give all together more than average.

Ship Quality

5 out of 5
NICE SPA/ GYM/ SAUNA- nice and helpful staff in this area

Cabin / Stateroom

5 out of 5
THANKS GLADYS- great\, educated and always available stateroom attendant

Pros: the stateroom services and the dining services great waiters

Cons: the bad coordination of shore excursions and the guest services desk never able to help of give information

Recommends Mariner of the Seas? Yes!

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