Marina Cruise Review to South Pacific


7+ cruises


Helpful Votes

4 out of 5

Excellent Cruise, Outrageous Add On Prices - Letter to Oceana

Sail Date: December 17, 2014

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

We recently cruised on the Marina from Santiago to Tahiti.  The cruise was nice, the food was very good, and the service excellent as we would expect from a 5.5 star cruise line.    BUT

We were aware that Oceana’s wine and beverage prices were always higher than other cruise lines and—

Your wine package of “…a personally selected 7 bottle special selection of wines…” for $297.50 ($42.50 per bottle) looked OK.  I did not recognize many of the wines so before purchasing I looked them up on e “Wine” - probably the standard for wine research, reviews pricing and availability.  We wanted all red wines and looked up those we thought we might like.

OUCH – We looked up 12 wines and discovered retail prices ranging from $6 to $14.  The average price of the wines was $9.94 (your cost about $6.40 per bottle).  The wine ratings from multiple reviews ranged from 81 to 88 points with an average of 84.3 points.  This is pretty poor for “specially selected wines”

It takes a large amount of courage, or a pre-planned decision to gouge your customers, to mark up the average wine from $6.50 cost to $42.50, that’s over 650%.  How can you justify this ??

We took the Nautica Black Sea Cruise in Aug2013. We spent 2 weeks driving through Turkey including Selcuk (Ephesus) before embarking in Athens.  Oceana’s small group full day tour of Ephesus (12 persons max) was over $250 pp.  We took the same Ephesus tour in Turkey for $65 pp using the same tour supplier.  On our Marina  cruise, in Easter Island, we took a professionally led small group 2 day tour for the same price as the half day tour by Oceana.

So much for our warm and fuzzy feelings about Oceana’s pricing tactics.

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