Faeces

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 8

Review summary

Firstly we had back pain issues but our brilliant cabin boys sorted that out with a topper. The toilet regularly blocked and multiple attempts to get the suction to work were unsuccessful with the bowl alarmingly filling up to the top. The major issue is a significant human faecal smell at three places at the back of the ship, flutes, vista, down stairs 5 at latitude and the squid and anchor bar on 7, The smell occurs intermittently but when in full flow! We left as soon as possible otherwise gagging would ensue. I pointed this out to the customer service who could not care less. Eventually I spoke to restaurant manager who said he would get back to me with a report , nothing was forthcoming. He said this was the first time he had heard about it, which is a blatant untrueth as Facebook is awash with reposts from several people on the boat. The staff in vista are brilliant but I feel sorry for them working in this environment. The preparation handling and consumption of food is potentially hazardous and denial is disingenuous. Mercifully, after a reconisce of vista restaurant ,the smell had abated on the last night ,so we could eat in the best restaurant.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Palermo, Sicily

Naples, Italy

Civitavecchia (Rome), Italy Did not visit port

Ajaccio, Corsica

Palamos, Spain

Disembarkation