Carnival and our CD (Cookie) parted ways mid cruise…this was kind of upsetting as we picked this itinerary to be with him. There were many event not hosted but appeared on the app and we missed out on a lot of fun. Overall we were there with family and it was fine but it didn’t go unnoticed.
Embarkation
3 out of 5
This was slightly different than other cruises we’ve been on from canaveral
Ship experiences
Food and Dining
2 out of 5
During dining as well as the steakhouse, dining took forever. The drink orders were never correct we were getting charged for drinks we didn’t get. When we finally cancelled them, they still showed up on our tab (we only had drinks in the casino) then we had to stand in line at customer service, only to be told “I’m so sorry it was a glitch.” Our friends had the drink package, they joined us for the steakhouse, there were 15 of us in total. They placed EVERYONES drink order on their tabs which is fine, but it was only 6pm…they had no more drinks due to capping out for the day so back to CS to be told it was a glitch. After standing there for 2hrs it was resolved.
Onboard Activities
5 out of 5
Activities were so much fun!
Entertainment
4 out of 5
Children's Programs
No kids with us
Service and Staff
3 out of 5
Very friendly and accommodating.
Ship Quality
3 out of 5
Ship was extremely hot ALWAYS. The temperature was never consistent, and our stateroom was so hot. We complained about it and got a fan but we even put an old CC in the slot to keep air going and it remained hot. I woke up sweating most nights.
Cabin / Stateroom
2 out of 5
This room is TINY. I would never stay in an interior room again. The room is hot, the actual Havana Cabana—its own bar and pool (is actually a hot tub not pool) you had to wait for ever for bar service as the outdoor bartender was the indoor one too. I wouldn’t pay for the Havana experience again as it didn’t give us anything different than our other guests.
Ship tip
I would request a fan as soon as you get on board. Plan out your activities and try to find the themed parties a few weeks in an advance (we found out days before). Carnival and our CD parted ways mid cruise for us so this was interesting.
I understand picking the cruise for Cookie, he is fantastic. I understand the disappointment with not having him visible the last few days. Tiny room is to be expected for interior. Was there anything positive?
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
