Beautiful Ship

Mardi Gras Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 48

Overall rating:

4.2 out of 5
Verified Review
Mardi Gras

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: June 24, 2023

Ship: Mardi Gras

Cabin type: Balcony

Cabin number: 12294

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Overall...I Enjoyed This Cruise and Definitely Plan to take This Ship again with More of My Family!!!

Embarkation

4 out of 5
Our Embarkation Day was very Easy!!

Ship experiences

Food and Dining

3 out of 5
The Food was OK at Best but Not Great!

Onboard Activities

4 out of 5
I Lounged by the Pool Mostly

Entertainment

5 out of 5
Great

Children's Programs

My kids didn't want to attend any programs

Service and Staff

2 out of 5
Our Room Stewart Erwin Was the Best!! My worst experience was with our main dining room head waiter at Table 449. We felt like he had no desire to really wait on Us. We could all be sitting at our table and he would have LONG conversations with other tables that he was NOT serving while we continued to sit there and wait. We had to start just asking for our desert to Go, I couldn't wait at the Table any longer. It wasn't til the last 2 nights that we actually received our drinks when we arrived. Then, I had a Dream Photo Session that was offered in my mailbox which I set an appointment with Rajay. Taking the photos were great but when I went back to select my photos to purchase Rajay was Not very Professional. I was downright pissed at the way he told me that I had to hurry up and make a selection cause he had to get back to work. That he needed to help other customers since it was an elegant night and he's only supposed to make sales on certain nights. So i asked him Why did he make the appointment for that night at 9:30 pm if he wasn't supposed to make any sales at that time? One, when I set an appointment you get 30 minute slots.Two, he came late to our appointment, then I asked how much were the photos from the beginning, but he came to show his video first. So, I Guess once he gave me his price sheet and I didn't chose to purchase the Book of photos and I was thinking about purchasing one of the smaller packages ($299 or $499 instead of the $899 Book) he no longer wanted to assist me!! For the Record, I have sailed many times on Carnival and have Spent thousands of dollars on photos, because I've brought so many and I've previously purchased a photo book as well. No Guest should be rushed or made to feel like you are a waste of time because you're not spending top dollar. I did let Rajay know that I didn't appreciate him being Rude and Unprofessional and that I didn't deserve being brushed off or Rushed when I made an appointment which I was barely there for 5 minutes. I have never been treated with such disrespect before!!! I would really appreciate someone from Carnival to contact Me. I'm so mad at myself for even giving him that sale. I hope he doesn't treat anyone else like that, no one deserves that!!

Ship Quality

5 out of 5
Areas Were Always Clean when we walked through and tables were cleared right away when people got up to leave.

Cabin / Stateroom

5 out of 5
Our Cabin was Always cleaned and definitely was spacious enough for the 4 of Us.

Ship tip

I didn't choose to eat at any of the Specialty Restaurants this Trip but I do Suggest you give them a Try Atleast a Few nights.

Ports of call

Port Canaveral, Florida

5 out of 5

Cozumel, Mexico

5 out of 5
We Spent the Day at Mr Sancho's and had an Amazing Day!!! I would definitely chose this location again if we ever go back to this port!!

Costa Maya (Mahahual), Mexico

5 out of 5
I didn't plan an Excursion but the set up of this Port was really nice. We just did a walk around to the shops and stopped for Gelato, which was So Good. But if you wanted to swim you could in either their Pool or beach area.

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5
I went to Visit Family but I did a walk around through the Shops and enjoyed How This Port Was Beautifully Redone and their Beach Area Was Nice!!

Disembarkation

5 out of 5
We had a Late Flight so we took our time getting off the Ship and enjoyed our last Breakfast!! It was a Breeze to disembark. We have our Passports so we were able to be scanned and got right off. No Line and No Waiting. But there were long lines for those with Birth Certificates. My suggestion is to try your best to get your Passport so you won't have to wait.
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