Some real +'s, a few -'s.

Mardi Gras Cruise Review to Caribbean - Western

Rolretire3231

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 80

Overall rating:

4.6 out of 5

Verified Review

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: February 04, 2023

Ship: Mardi Gras

Cabin type: Inside

Cabin number: 4379

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We've cruised with Carnival a lot, Platinum. Very disappointed in main dining, The Palms. Long waits, mediocre menu, food. The cell phone system just didn't work well for us. Many plusses, ship design, Lido, Deck 8, cleanliness, entertainment. Lost an important piece of luggage during debarkation. It had Rx's, my wife's wallet, some $$$. Customercare appears to care less. No personal response to urgent e-mail . A "Lost & Found" posting was not reassuring. "Lost & found items are sent to a central location. It may take 90 days to return items." Personal concern totally lacking!!!

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

The Palms was terrible. Poor service. Mediocre menu, food. Long waits. Crowded seating. The Lido Buffet was excellent. As were the Guy's Burgers, Italian Paninna, The Chicken Place

Onboard Activities

5 out of 5

Too old to participate in most, in 80's. Fitness Center was excellent.

Entertainment

5 out of 5

Main shows were impressive. Great visuals, acoustics. Rick & Ruby, The Jazz Walkers, Guitarist/Singer, Grant, The String Trio all excellent.

Service and Staff

4 out of 5

For the most part, excellent. Room stewards were fine. Celein in the Lido was particularly helpful. She was, also, a super wheel chair assistant on twp occasions.

Ship Quality

5 out of 5

A gorgeous ship! Artistically done. Use of color, unique furniture incredible. Many "private places" to sit, chat, and enjoy. Areas always clean. Technical - visual, sound outstanding

Cabin / Stateroom

5 out of 5

Bed very comfortable. Excellent use of space. Room storage outstanding.