Shame on you Carnival

Item: Mardi Gras
Rating: 3.2
Author: katiekat2802

Mardi Gras Cruise Review to Caribbean - Western

katiekat2802

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 24

Overall rating:

3.2 out of 5

Verified Review

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: April 02, 2022

Ship: Mardi Gras

Cabin type: Balcony

Cabin number: 17206

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Carnival put money ahead of the customer experience and it showed. They chose to fill a ship that was only half staffed and every passenger on board felt the brunt of it. Thank you Carnival for souring my vacation. The next cruise I drop $8000 on will not be with Carnival!

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5

Dining was slow and tasteless. I love that carnival is using the dining experience to nickel and dime the passengers. I mean really $3 for popcorn that was free 2 years ago. No sweet tea in the paid dining venues, and $5 for for a 4oz cranberry juice at dinner.

Onboard Activities

3 out of 5

The rope course and bolt were closed at times we were scheduled to do them.

Entertainment

5 out of 5

Service and Staff

1 out of 5

They were very obviously half staffed with a very full ship and everyone felt it. I have never had such subpar service on a Carnival ship I am so disappointed that it will be a long time before I sail Carnival again.

Ship Quality

1 out of 5

This is the worst laid out ship to date. More than three floors were broken in half meaning that you would have to go up to go down. It was confusing and hard to navigate. There were dirty dishes and garbage constantly all over the ship, it was disgusting.

Cabin / Stateroom

3 out of 5

I thought the spa rooms had up graded beds. I was more comfortable on the couch.