Weather isn't their Fault, Very Poor Contingency Planning is

Majesty of the Seas Cruise Review to Cuba

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall rating:

2.5 out of 5
Majesty of the Seas

5 Night Havana Overnight & Cozumel (Tampa Roundtrip)

Sail date: May 09, 2018

Ship: Majesty of the Seas

Cabin type: Oceanview

Cabin number: 8002

Traveled as: Couple

Reviewed: 6 years ago

Review summary

The cruise started out well and Havana was pretty amazing. After our second day in Havana, it was clear Royal Caribbean did zero contingency planning. Due to weather, the ship was docked in Havana for longer, what they didn't tell anyone, is the currency exchange closes and they only a limited list of night activities (two very expensive cabaret shows). There was no contingency port to Cozumel. Then didn't have an alternative sail path to get us out of the storm, and they didn't open up extra activities on board to keep us entertained while were stuck inside. How difficult would it be to have trivia last two hours instead of an hour. How difficult is it to show movies? How difficult is it to play an extra couple games of Bingo. Royal Caribbean dropped the ball royally, and unfortunately, I likely will not go on a Cruise again (perhaps even if it's free).

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

4 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

There is very little in terms of entertainment during the day.

Ports of call

HAVANA, CUBA

4 out of 5

Cozumel, Mexico

1 out of 5
Cozumel was cancelled.

Disembarkation

4 out of 5
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3 Comments

CaptainGMan    6 years ago

Clearly your user name says it all

CaptainGMan    6 years ago

How is it their fault that a storm hit the area? I agree with kknorr0320 Cuba is not the Bahamas. Don’t criticize if u don’t know what’s involved in the decision making process. May be cruising isn’t for u

kknorr0320    6 years ago

The ship can only sail to a port that has room. From Havana there were very few options and they were probably full. Cuba isn't Nassau, it's much more difficult to arrange for things offshore.

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