Was given false information by Royal Caribbean booking agent

Item: Majesty of the Seas
Rating: 3.5
Author: angiep2322

Majesty of the Seas Cruise Review to Caribbean - Bahamas

angiep2322

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 18

Overall rating:

3.5 out of 5

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: July 31, 2017

Ship: Majesty of the Seas

Cabin type: Inside

Cabin number: 6579

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

There was a group of 8 of us. This was our first cruise. The staff on board was great. The ship was not what I expected was given false information by 3 different rc booking agents. We are booking another but will be with carnival this time I think. We might give rc another shot. I did enjoy the entertainment on this ship. The food in dining room was great.

Embarkation

5 out of 5

It was fine. Smooth and easy.

Ship experiences

Food and Dining

3 out of 5

The main dining area was really good. The buffets were just ok. The pizza was good.

Onboard Activities

4 out of 5

The love and marriage show was so funny. Of course had a lot to do with the contestants.

Entertainment

4 out of 5

Service and Staff

4 out of 5

Ship Quality

1 out of 5

It was very old and layout was not well designed. I was told by a booking agent from royal Caribbean 3 different times the ship had under went a multi million renovation in 2016. This statement is completely false. My cousin room ac never worked well and my sons ac froze up and made awful noise all night long.

Cabin / Stateroom

3 out of 5

6575 ac froze up and 6576 ac did not work well. My cabin 6579 was clean and ac worked great. It was small but that was to be expected.

Ship tip

IT WAS NOT REMODELED! The staff was nice except a couple of bartenders are a little rude. But the are over worked at night also. I will not go on this boat again. I don't know if I will give Royal Caribbean my business again due to the false information I was given. We travel several times a year and we will try a cruise again but may try carnival this time.

Thumbs up

Ports of call

Port Canaveral, Florida

4 out of 5

Cococay (Cruise Line's Private Island)

4 out of 5

Loved this island and liked that our drink passes worked here.

Thumbs Up 3

Nassau, Bahamas

4 out of 5

We went on a snorkel tour with a local. Cash money he was the best. He made the tour fun and gave us a tour of the whole island. If you go to this port definitely go on his tour. We have been on probably 15 to 20 snorkel tours and by far this was the best. He only charged 5O.00 and gave us drinks and crackers to feed fish.

Thumbs Up 8

Disembarkation

2 out of 5

6 Comments

angiep2322 7 years ago

Nope. I did not see it. It was clean for age just not renovated.

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jgfan24 7 years ago

i heard it was renovated last year.

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rickierocks 7 years ago

It indeed was updated in many areas. Certainly there is more work that can be done but you need to take into consideration that she is an old ship and there are bound to be imperfections. I'd really look into their newer ships as their aesthetics might more suit your needs and expectations.

Thumbs Up 1

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angiep2322 7 years ago

I read reviews that it was old and out dated. So I called rc 2 more times to confirm it was remodeled in 2016 as I was told and they assured me it was. Well it is not. I am going to keep cruising just really upset by people fibbing to me.

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rickierocks 7 years ago

Do give Royal another try. Perhaps try a bigger and newer ship. Not sure what you were misinformed of on the Majesty. I had a great cruise on Majesty last year. Everything was great. It is the oldest and I believe the smallest ship in their fleet. Certainly we noticed where some improvements/upgrades where needed but it was nothing that impacted our cruise. The layouts on the bigger ships are much better and of course offer much more to do. No matter who you decide to cruise with, keep cruising! I was hooked after my first one. It's a great way to vacation :)

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CruiseSavvy 7 years ago

What false information did you get about the ship

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