This is my fifth cruise on the Liberty. The past cruises were terrific. The is cruise was not up to past RCL standards.

Liberty of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 30

Overall rating:

3.7 out of 5
Verified Review
Liberty of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: December 01, 2019

Ship: Liberty of the Seas

Cabin type: Balcony

Cabin number: 9342

Traveled as: Couple

Reviewed: 1 year ago

Review summary

I have been on the Liberty five times and this cruise was not up to Royal Caribbean standards. The food was fine, especially the Chops Grill. The breakfast in the Rembrandt was disorganized and the service was poor. The Diamond Club was terribly overcrowded. The disembarkation in Galveston was a disaster. It was disorganized and chaotic. It was terribly stressful and a poor experience to end a cruise. This process needs major improvement.

Embarkation

4 out of 5
Well organized

Ship experiences

Food and Dining

4 out of 5
Generally good except for breakfast in the Rembrandt.

Onboard Activities

3 out of 5
Did not use..

Children's Programs

No children

Service and Staff

4 out of 5
Room steward and dinner waiters were fine. Breakfast dining was disorganized and haphazard.

Ship Quality

3 out of 5
The Liberty needs some renovation. It is not up to RCL standards. Ex...balcony rails needed maintenance. Finish was warn and rough. Plexiglass was dirty

Cabin / Stateroom

4 out of 5
Very good except the balcony..

Ship tip

Watch out for organizational problems. ..otherwise good

Ports of call

Galveston, Texas

4 out of 5

Cozumel, Mexico

4 out of 5
Pier market is great

Falmouth, Jamaica

4 out of 5
Much improved in the past three years.

Disembarkation

1 out of 5
Terrible..disorganized, chaotic and communication was poor. There has to be a better way to handle this situation.
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