The ship and crew were fantastic. The Captain's night and dining room appreciation songs were great. Crew put on two fantastic dances. There needs to be an improvement in the scheduling and pricing of the excursions. I would like to be compensated for the failure of the excursions at the first port of call, Cozumel.
Embarkation
1 out of 5
The embarkation was smooth as silk.
Ship experiences
Food and Dining
1 out of 5
The main dining room was exquisite. The food was scrumptious and the service was 5 star. The Windjammer Cafe also offer a wide array of foods from all over the world. Great dining experience.
Onboard Activities
1 out of 5
The rock wall and walking/jogging tracks were fantastic.
Entertainment
The ship needed a wider mixture of entertainment that would appeal to many different ethnicities.
Service and Staff
2 out of 5
The waiters in the dining room, Mary, Omar and Alfonso were fantastic. Supreme service, broad smiles and first class service were their hallmarks.
Ship Quality
1 out of 5
The ship was well laid out and always neat and clean.
Cabin / Stateroom
2 out of 5
Cabin was interior room 9287. No ocean view or balconies were available. The room was small and only 4 inches between the wall and the bed.
Ship tip
Come prepared to have a daily feast of foods from all parts of the world.
I had two excursions that we booked through the cruise line cancel the tours that we had booked with them. We basically lost that day of a port call. I would like to be compensated for that lost day at the port of Cozumel. We were unable to get a decent excursion in Cozumel from Royal Caribbean while several of our friends had great excursions for less money from Hilton Honors and American Express.
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