Horrible cruise

Item: Liberty of the Seas
Rating: 1.9
Author: ukibaby

Liberty of the Seas Cruise Review to Caribbean - Bahamas

ukibaby

Contributor Level: Purser

Cruises: 2-3 cruises

Reviews: 3

Helpful Votes: 116

Overall rating:

1.9 out of 5

Verified Review

7 Night Bahamas (Galveston Roundtrip)

Sail date: December 03, 2017

Ship: Liberty of the Seas

Cabin type: Oceanview

Cabin number: 9204

Traveled as: Couple

Reviewed: 7 years ago

Review summary

I do not recommend anybody to book with this cruise line. Very disorganized disembarkation, very uncomfortable room, ship never left or arrived on schedule.

Embarkation

2 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Toilet has black marks, it was clean regularly, but it is too old and has to be replaced, sheet are flat instead of fitted, shower does not drain water properly and water getting outside of the shower (yes we made sure doors of the shower are closed properly), and the main problem room does not have refrigerator with minimum temperature 42 degrees, we could not store insulin properly.

Ship tip

Do not go on this ship or any other ship of this company.

Thumbs up

Ports of call

Nassau, Bahamas

1 out of 5

Disembarkation

2 out of 5

Horrible experience, very disorganized and chaotic

10 Comments

Elisatalavera20 7 years ago

Indeed. Just finished my 7 days cruise w LOS. Embarkation was a NIGHTMARE!!!! Chaos! Our embarkation time changed from 12-3 to 3-7pm we left at 11pm from Galveston, we did a drill at that time. People with newborns and old people outside freezing!! On top of that one port got cancelled due to “weather” issues which I don’t believe it. The ship was running late. Disembarkation was another chaos, totally disorganized. I was in line since 6am at the beginning of the line and ended up leaving last than the people that showed at 8am. I will recommend to focus on that. Crew members were really nice and helpful.

Thumbs Up 1

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MEF64 7 years ago

We just completed our 7 day cruise on the Liberty this morning. Our first day we didn’t have access to our cabin until 10pm; being cleaned. This is about the time the ship finally left Galveston because of the delay in schedule. Then the captain cancelled Grand Cayman but I was told by other guests other cruise lines went to Cayman. Our disembarkment was a complete nightmare. RC staff very rude, disorganized and forgot about the guests in the overflow area.

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clsm929 7 years ago

Our first cruise was on Liberty of the Seas. Our embarkation and disembarkation went very smoothly. There are strategies for both that can make them better experiences, but patience is key to most life challenges. Our balcony cabin was very comfortable and clean, and cleaned a few times a day. Our toilet was fine and shower drained well, but we were not in the cabin you had. It is difficult for us to see a one star rating on ship quality, as that goes well beyond a cabin... Please let us all know the other RCCL ships you have been on and recommend we never go on so that we can be more aware.

Thumbs Up 2

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grocetl 7 years ago

You may have just got a bad cabin...it happens...love the LOS did my first cruise on her they have since refitted her with slides...I won't lie to you, disembarkation is a crap shoot, on some cruises it is very smooth on others it's an unorganized madhouse...I have been in both...hopefully your next cruise will be better.

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Seaturtle19 7 years ago

I’m just happy being on a cruise, something that most will never get to experience, so i try to find the good in everything

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oster4 7 years ago

Also love Liberty, would recommend to anybody! Ukibaby.... no cruise history?? Strange??

Thumbs Up 2

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mkstupalski 7 years ago

I had an incredible time on Liberty of the Seas. We left from New Jersey, and the process was quick and easy.

Thumbs Up 2

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Jollyseas 7 years ago

I had an amazing experience on Liberty this past weekend

Thumbs Up 3

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bmgray 7 years ago

Me too Seaturtle

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Seaturtle19 7 years ago

Wow, I Love LOS.

Thumbs Up 2

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