Room and service disappointment
Liberty of the Seas Cruise Review to Caribbean - Western
Sail Date: April 30, 2015
Cabin Type: Oceanview
Traveled As: Family (young children)
Reviewed: 1 year ago
From the moment we walked on the ship, I could see it was disorganized. We were not directed where to go, just sent in one direction on a deck. All other cruises, we would have entered inside the ship with a great 1st impression. The cheese/cracker and fruit platter was another disappointment and wine we pre-ordered for the room. The crackers were saltines, chunks of orange cheddar cheese, one strawberry for 3 woman. We were told the ship was newly reburished, the room and all other areas did NOT reflect this. The room attendant, when asked about the ship being reburished, he said "where did that happen? Certainly not in your room". We made the best of our time together but was really disappointed because 2 of us had boosted about Royal for our 1st time cruiser friend. Just to have average service, less than acceptable food and ship lower than average.