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OK. There was alot that could have been better.

Koningsdam Cruise Review to Mexico

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 103

Overall rating:

3.8 out of 5
Verified Review
Koningsdam

7 Night Mexican Riviera (San Diego Roundtrip)

Sail date: November 26, 2022

Ship: Koningsdam

Cabin type: Balcony

Cabin number: 5191

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Will not go on HAL again. Found service to be subpar.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

2 out of 5
Trivia

Entertainment

2 out of 5
Just OK

Service and Staff

2 out of 5
Would serve bread and had to ask for butter, MDR had to wait for 30 min for someone to serve us, and had to flag someone down.

Ship Quality

5 out of 5
Pool area lacks seating. Chairs were being reserved.

Cabin / Stateroom

5 out of 5
Other than used robes and towels in the bottom of the closet at check in the rest was great.

Ship tip

Be patient, they are short staffed and inexperience.

Thumbs up

Ports of call

Puerto Vallarta, Mexico

5 out of 5
Went to Sayulita. Nice village and good lunch
Thumbs Up

Disembarkation

5 out of 5
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4 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing
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CruzeFan    1 year ago

Slow service and staff shortages are common on all Cruise Lines now.
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javawoody    1 year ago

Appreciate your view
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WhippetMum    1 year ago

Thanks for your feedback
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