We took this cruise to gain familiarity with ship prior to planned world cruise aboard in 2021. We were pleased.
Embarkation
5 out of 5
Waited for 2 hours for booked wheelchair assistance. AFTER having to walk from d/o area to terminal..one level up and probably 500 yards. Waited in cold terminal on hard chairs no bathrooms close. Response to all was.." Yeah, sorry. If you need a wheelchair to board the best thing to do is bring your own."
Ship experiences
Food and Dining
5 out of 5
Great.
Onboard Activities
5 out of 5
Lotus Pool. Manicure at Spa.
Training with Personal Trainer Aleksandar Stankovic in Fitness Center was highlight of cruise. He is so good, we would happily pay double fare just to be aboard ship on which he is aboard.
Entertainment
4 out of 5
Musicians in atrium were wonderful.
Children's Programs
No kids with us.
Service and Staff
5 out of 5
Glenn Andrade provided excellent, attentive, cheerful service as steward.
Ship Quality
5 out of 5
Fine
Cabin / Stateroom
4 out of 5
Quite comfortable. Functional layout and furnishings. Big balcony. Windows and doors and windwall glass is getting old and uncleanable. TV and programming was really clunky and poor quality. This is in comparison to Royal Princess, however. Internet was fast and reliable.
Clunky nonsense about having to use baggage drop service if using wheelchair assistance for disembarkation. Also, clearly BS explanation by guest services about this being a US Customs quirk at San Pedro. Really don't like being shined on or lied to. We ended up changing our group to independent walk off and were fine and treated especially kindly and professionally by terminal staff.
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