Disappointing First-Time Cruise
Island Princess Cruise Review to Alaska - Gulf of Alaska
Ship: Island Princess
Cabin Type: Inside
Traveled As: Couple
Reviewed: 3 years ago
Review SummaryOur deck (Dolphin Deck) had plumbing issues. The first half of the week the ship smelled of raw sewage. One morning\, from 9 a.m. to noon\, the entire deck had water and toilet service cut-off so the plumbing issue could be fixed. In addition\, many of the public restrooms had stalls closed for maintenance. Periodically during the rest of the week our toilet would stop flushing and we would have to call the steward to report an issue. Our toilet was not backed-up\, just would not flush due to some ship malfunction. I really researched Princess and looked forward to such things as free fitness classes\, the Lotus Spa menu\, the Lotus Spa Thermal Suites\, and the Scholarship-at-Sea program. These amenities were specifically why I chose Princess. My first day on the ship I went to the gym to get a fitness class schedule. No schedule was posted\, so I talked to the female fitness instructor and was told that the fitness classes were $12 each and was shown the fitness class sign-up sheets. I was surprised that there were no free classes and I asked specifically if there were any free classes and again she said there were none. Much later in the week I found out from another guest that there were a few free classes. I was very disappointed that I was not informed about these classes. I was also extremely disappointed to find out after I boarded Island Princess that the Lotus Spa menu\, the Lotus Spa Thermal Suites\, and the Scholarship-at-Sea amenities were not available on this ship. I read everything on the Princess website very carefully\, but it was not noted that these amenities were not available on the smaller ships. During the first two days of the cruise we were bombarded by staff trying to get us to purchase the wine tasting program and other amenities. We couldnt eat a meal in peace without being asked numerous times if we would like to purchase something. I think being approached five to seven times during a meal to be excessive. Also annoying was the pict
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Alaska is amazing.
Cons: Island Princess was a disappointing first-time cruise.