Island Princess Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

2-3 cruises


Helpful Votes

2 out of 5

Virus outbreak on ship

Sail Date: September 14, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Oceanview

Outstanding logistics. Nice port calls. Friendly staff.
However, a virus outbreak on the last few days of the cruise was poorly handled by the medical staff. I strongly suspect that these type of viruses come from the numerous foreign workers on the ship who prepare/serve food...and probably do to have high personal hygiene standards. We were told by ship's medical staff to buy over the counter medicine. An evaluation by medical was never accomplished...and should have been, given the known virus outbreak.
Post cruise, Princess never returned my calls which were intended to gather more information about the virus.

Pros: Friendly staff; good sightseeing

Cons: Ship's medical

Recommends Island Princess? No.

Ship Quality
...not sure about the cleanliness...given the virus outbreak.
Food and Dining
...not sure about the food...given the virus outbreak.
Cabin / Stateroom
Small\, but it had a nice window and appeared clean.
Service and Staff
Very friendly and helpful. However\, poor English skills and I strongly suspect that the norovirus came from the foreign worker staff\, and their lack of high health standards.
Plenty of options on the ship.

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