Virus outbreak on ship

Island Princess Cruise Review to Alaska - Inside Passage

JamesT10

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 10

Overall rating:

2 out of 5

Verified Review

Sail date: September 14, 2012

Ship: Island Princess

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 12 years ago

Review summary

Outstanding logistics. Nice port calls. Friendly staff. However, a virus outbreak on the last few days of the cruise was poorly handled by the medical staff. I strongly suspect that these type of viruses come from the numerous foreign workers on the ship who prepare/serve food...and probably do to have high personal hygiene standards. We were told by ship's medical staff to buy over the counter medicine. An evaluation by medical was never accomplished...and should have been, given the known virus outbreak. Post cruise, Princess never returned my calls which were intended to gather more information about the virus.

Ship experiences

Food and Dining

3 out of 5

...not sure about the food...given the virus outbreak.

Entertainment

5 out of 5

Plenty of options on the ship.

Service and Staff

5 out of 5

Very friendly and helpful. However\, poor English skills and I strongly suspect that the norovirus came from the foreign worker staff\, and their lack of high health standards.

Ship Quality

3 out of 5

...not sure about the cleanliness...given the virus outbreak.

Cabin / Stateroom

3 out of 5

Small\, but it had a nice window and appeared clean.

Pros: Friendly staff; good sightseeing

Cons: Ship's medical

Virus outbreak on ship

Overall rating:

Review summary

Ship experiences

Recommends Island Princess? No.

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