Virus outbreak on ship

Island Princess Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
Sail Date: September 14, 2012
Ship: Island Princess
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 4 years ago
Outstanding logistics. Nice port calls. Friendly staff.
However, a virus outbreak on the last few days of the cruise was poorly handled by the medical staff. I strongly suspect that these type of viruses come from the numerous foreign workers on the ship who prepare/serve food...and probably do to have high personal hygiene standards. We were told by ship's medical staff to buy over the counter medicine. An evaluation by medical was never accomplished...and should have been, given the known virus outbreak.
Post cruise, Princess never returned my calls which were intended to gather more information about the virus.

Food and Dining

3 out of 5
...not sure about the food...given the virus outbreak.

Entertainment

5 out of 5
Plenty of options on the ship.

Service and Staff

5 out of 5
Very friendly and helpful. However\, poor English skills and I strongly suspect that the norovirus came from the foreign worker staff\, and their lack of high health standards.

Ship Quality

3 out of 5
...not sure about the cleanliness...given the virus outbreak.

Cabin / Stateroom

3 out of 5
Small\, but it had a nice window and appeared clean.

Pros: Friendly staff; good sightseeing

Cons: Ship's medical

Recommends Island Princess? No.

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