the trip was wonderful, no question;

Insignia Cruise Review to Cuba

Cruises: 7+ cruises
Review: 1
Helpful Votes: 107

Overall rating:

3.9 out of 5
Verified Review
Insignia

10 Night Cuba Collage (Miami Roundtrip)

Sail date: December 07, 2018

Ship: Insignia

Cabin type: Balcony

Cabin number: 6078

Traveled as: Couple

Reviewed: 5 years ago

Review summary

it was a very restful trip, with (almost always) very good food. Cuba is really a place to visit. We hope, there will never be a McDonald. It's just so different, simple and beautiful. The people are one of the nicest we ever met. And we traveled around a lot.

Embarkation

3 out of 5
somehow they changed the system from other embarkations; there were only three people available and when a silver or gold member came, the 'regular' folks had to wait. We needed 45 minutes to embark. On other voyages it was not more than 10 minutes.

Ship experiences

Food and Dining

4 out of 5
we had two occasions, where the food was not good and we complained, but nobody seemed to have cared. I hope Oceania will not slip into 'mediocre food'; they were always the best on the ocean;

Onboard Activities

3 out of 5
Oceania is not famous for on board activities; finally they had pre-dinner shows, which is good.

Entertainment

3 out of 5
mainly Broadway, not our taste; only one singer/entertainer was good;

Children's Programs

this is not a ship for children, nor have we any

Service and Staff

5 out of 5
service is and was always perfect;

Ship Quality

4 out of 5
it's a ship; probably an old ship refurbished, but not bad; we saw a lot of rusted pipes, almost falling apart; maybe a little paint would help;

Cabin / Stateroom

3 out of 5
the cabin was fine, the bathroom not. It is just way too small. We never had such a small bathroom on any ship we were, and we were on many. It's just an insult for a 'luxury ship', as Oceania wants to be . There is nothing Oceania can do now, but we will avoid Insignia in the future. And we were not the only ones talking about it. Almost everybody we talked to, mentioned this.

Ship tip

be prepared to a tiny bathroom or book a suite; we were not in a suite, so we just assume, they are bigger there, but no guarantee;

Ports of call

Miami, Florida Did not visit port

we just drove to the harbor

Key West, Florida

3 out of 5
too touristy; we know it very well and avoid it;

SANTIAGO DE CUBA, CUBA

4 out of 5
it's a nice town, but there are better ones; we listened to a Jazz concert, which was very nice; otherwise, it's a little bit run down; give it time; it will be better;

CIENFUEGOS, CUBA

5 out of 5
probably the nicest town in Cuba, outside Havana;

HAVANA, CUBA

5 out of 5
excellent; could walk around there forever; they renovated a lot of buildings in the last two years;

Disembarkation

3 out of 5
due to the government shutdown, there were delays, but it was o.k.; no fault of Oceania
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