commodoreW Cruise Review on Independence of the Seas on Jun 02, 2018

Independence of the Seas Cruise Review

commodoreW

Contributor Level: Second Mate

Reviews: 3

Helpful Votes: 60

Overall rating:

4 out of 5

Sail date: June 02, 2018

Ship: Independence of the Seas

Reviewed: 5 years ago

Review summary

Just returned from a 14 night round trip to the Canaries. First time on Indy but we have sailed with RC previously. Last year we sailed on Navigator and loved everything about it. Kept hearing that Indy was better so we gave it a go. Positives- - ship has had a huge refurbishment and was great. Plenty to do and never a dull moment - Food was fabulous throughout the ship. Sorrentos pizza is to die for - New Playmakers bar is a great addition and a great family space - Sky Pad was great fun Negatives: - Staff were professional but nowhere near as attentive as on Navigator - stateroom steward was appalling. Rude, uncommunicative and made us feel unwelcome - Charged stupid amounts of money for ‘complimentary’ shuttle buses. Not advertised that they were chargeable and we didn’t know until we saw the charges on our account. Loads of people were similarly affected. Overall we had a fantastic cruise but the level of service was nowhere near as good as previous RC ships. I think that because Indy is known as the UK’s favourite ship, they don’t feel the need to make such an effort. At no time , apart from the room steward, did we feel poorly treated but there was definitely a noticeable difference.

commodoreW Cruise Review on Independence of the Seas on Jun 02, 2018

Overall rating:

Review summary

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