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Independence of the Seas Cruise Review to Europe - Western Europe

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 24

Overall rating:

2 out of 5
Verified Review
Independence of the Seas

11 Night Spain & Canary Islands (Southampton Roundtrip)

Sail date: October 02, 2016

Ship: Independence of the Seas

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

The venues/ ports were what we wanted. The organised tours we booked were mostly good but quite pricey and sometimes returned earlier than the stated times.

Frontline staff on board were mostly very good. Some of the entertainment was good- especially the band.

Unfortunately, compared to previous cruising experiences, I can't rate this a good.

The main reasons for the poor rating are

1. Quality of the food was disappointing - quite a limited menu in the Freetime  dining restaurant  and the charges for booking in the specialist restaurants quite unreasonable.

2. The 18% surcharge on everything we purchased on board plus a total of 33% whenever in a Spanish port. was quite outrageous.  None of this was explicit at the time of booking or in any other information received prior to boarding so it came as a surprise.

3. The charges for WiFi access - daily per device- quite inflexible and outrageously prohibitive.

4. Facilities in the cabin were very basic- what I would expect in a two star hotel for an overnight stay- very disappointing. I could go on but enough said.

I would not travel with this company again.

 

Ship experiences

Food and Dining

3 out of 5
Disappointing

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5
Our cabin Steward and a very helpful server in the buffet restaurant

Ship Quality

3 out of 5
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