Disappointed we didn't cruise but are booked on Empress of the Seas out of Bayonne in May.
Embarkation
4 out of 5
Quick process once they started letting cars into the port
Ship experiences
Food and Dining
2 out of 5
Very disappointed in the food compared to past cruises. Wait staff polite, but very slow.
Onboard Activities
3 out of 5
Since cruise was cancelled, not much time to do much. Pools were closed second day we were stuck on the ship in port. My daughter and I each had a massage and it was the best money ever spent. We plan on having 2 each on our next cruise.
Entertainment
4 out of 5
Elvis impersonator was entertaining.
Service and Staff
4 out of 5
Only saw our room steward once. Once they cancelled the cruise it was like the room steward totally forgot about us. Otherwise, all crew I came in contact with were great.
Ship Quality
4 out of 5
For the age of the ship, I thought it looked great. Our cabin was clean.
Cabin / Stateroom
4 out of 5
Cabin was comfortable size for me and my daughter. We had asked that the bed be separated and it was taken care of pretty quickly.
Ship tip
Just go with the flow and enjoy what the ship has to offer and don't fixate on what it doesn't have.
Embarkation was a little crazy because of the circumstances. We had the Key and our process was great. Separate area for us and we were among the first people off the ship. The port refunded our parking fee before we left the lot.
I love your attitude. Things unfortunately happen. I hope you give Grandeur another try. Patrick, it was not the hurricane. It was mechanical problems. I was on the cruise that arrive back in Baltimore Aug. 31. The problem developed at the end of that cruise. We were not affected. I still love the Grandeur and will be on her again in December.
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