Ship without a port.

Grandeur of the Seas Cruise Review to Bermuda

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 28

Overall rating:

2.5 out of 5
Verified Review
Grandeur of the Seas

5 Night Bermuda (Baltimore Roundtrip)

Sail date: September 08, 2018

Ship: Grandeur of the Seas

Cabin number: 4053

Traveled as: Couple

Reviewed: 6 years ago

Review summary

My husband & I took this cruise to go to Bermuda for his 60th birthday. When the destination was changed we were reluctant to go but did because we weren't able to get a refund so we could do something else.

Embarkation

3 out of 5

Ship experiences

Food and Dining

5 out of 5
The food was great as were the serving staff.

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

2 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

1 out of 5
The bathroom was dirty and the bed in our cabin had large dents in it, that caused me to have terrible body aches. I was forced to use the massage service that cost me a whopping $175. I informed Jocelyn (Cust. Service Mngr.) about the problem. The only accommodation I received was a mattress change.

Ports of call

Baltimore, Maryland Did not visit port

We boarded the ship and live in Maryland.

King's Wharf, Bermuda Did not visit port

The ship destination was changed due to Hurricane Florence.

Disembarkation

4 out of 5
Was this review helpful? 28

5 Comments

PhillipsSusan    6 years ago

Where did you end up going?

bmoore1820    6 years ago

Taking this ship in Dec. always have liked RCL hope we are not disappointed .

Deranker    6 years ago

"FORCED" to use the massage service.....😂😂😂😂

cruisent    6 years ago

I think it's great they changed the mattress for you. What more did you expect? They rectified the situation.

onlysail    6 years ago

Read T&C. Destinations can be changed without any recompense

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