Grandeur has gone downhill

Grandeur of the Seas Cruise Review to Bermuda
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.1 out of 5
Verified Review
Grandeur of the Seas

5 Night Bermuda (Baltimore Roundtrip)

Sail Date: June 30, 2018

Ship: Grandeur of the Seas

Cabin Number: 2568

Traveled As: Family (older children)

Reviewed: 4 months ago

Review Summary

This is the first cruise where we chose not to dine in the Main dining room because the service in the Main dining room was so poor, and the quality of the food was no better than the buffet, and the menu selections repeated through the entire cruise, with only a couple of different selections each day. It was clear they designed the dining room food and service to be substandard in order to compel people to upgrade to the specialty dining. Never have I seen so much pushing for cruise passengers to pay extra in order to get better service. Strangely, when we tried the buffet for dinner, it had the same featured menu item as the Main dining room, but the service staff in the Windjammer buffet was worlds better than the servers in the Main dining room. Park Cafe was also an excellent option for good quality food. We were also disappointed with the entertainment which ranged from bad (comedian) to mediocre (production shows). The main attraction (Bermuda) was wonderful - people are friendly and you feel safe. Royal Caribbean splits up the 25 hr visit among two partial days - go off the ship and get a Ferry, Cab, or minibus to see Bermuda - don't overpay Royal Caribbean for a shore tour. Nothing is too far away to see in an afternoon or morning, but be advised that most shops close around 5:00 and the last ferry out of St George is 5:30.

Embarkation

5 out of 5

Ship Experiences

Food and Dining

2 out of 5

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Service and Staff

2 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ports Of Call

Baltimore, Maryland

3 out of 5

King's Wharf, Bermuda

5 out of 5

Disembarkation

4 out of 5
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