Cutting Back

Grandeur of the Seas Cruise Review to Canada, New England, New York


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3.0 out of 5
Verified Review
9 Night Canada & New England (Baltimore Roundtrip)
Sail Date: September 15, 2016
Ship: Grandeur of the Seas
Cabin Type: Balcony
Cabin Number: 7626
Traveled As: Couple
Reviewed: 9 months ago

It's a trend. Royal Caribbean-and probably others--are trying to hold the line on price but, as costs rise, they cut back on the amenities and food. I remember 10 years ago when a canvas beach bag awaited you in your stateroom when you first checked in.  We still use those bags. 

Now they are cutting back on the quality of the food. If you didn't like the options on the menu you could order a NY strip steak or salmon instead. That was fine and the steak was good if not the best. Now, that alternative steak was the thickness of an index card! 

Grandeur of the Seas  is scheduled for a refurbishment next year. Unfortunately, it needs that makeover this year! We needed to call maintenance 3x to try and get the A/C to work properly. We needed to call maintenance 4x to reset the in-room safe and on the last night the toilet overflowed and it took 1 hour for maintenance to  respond! It was after midnight before they had it fixed.

 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
A/C - heat not working properly
In-room safe not working properly
Toilet overflows
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