Grandeur of the Seas Cruise Review to Canada, New England, New York

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Cutting Back

Sail Date: September 15, 2016

Reviewed: 8 months ago

Traveled As: Couple

Room Type: Balcony

It's a trend. Royal Caribbean-and probably others--are trying to hold the line on price but, as costs rise, they cut back on the amenities and food. I remember 10 years ago when a canvas beach bag awaited you in your stateroom when you first checked in.  We still use those bags. 

Now they are cutting back on the quality of the food. If you didn't like the options on the menu you could order a NY strip steak or salmon instead. That was fine and the steak was good if not the best. Now, that alternative steak was the thickness of an index card! 

Grandeur of the Seas  is scheduled for a refurbishment next year. Unfortunately, it needs that makeover this year! We needed to call maintenance 3x to try and get the A/C to work properly. We needed to call maintenance 4x to reset the in-room safe and on the last night the toilet overflowed and it took 1 hour for maintenance to  respond! It was after midnight before they had it fixed.


Cabin / Stateroom
A/C - heat not working properly
In-room safe not working properly
Toilet overflows
Embarkation and Disembarkation
Tendering is never pleasant but it took 1 1/2 hours to tender us in Bar Harbor and 1 hour to tender us back
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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