Cutting Back

Grandeur of the Seas Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

3 out of 5
Verified Review
Grandeur of the Seas

9 Night Canada & New England (Baltimore Roundtrip)

Sail date: September 15, 2016

Ship: Grandeur of the Seas

Cabin type: Balcony

Cabin number: 7626

Traveled as: Couple

Reviewed: 8 years ago

Review summary

It's a trend. Royal Caribbean-and probably others--are trying to hold the line on price but, as costs rise, they cut back on the amenities and food. I remember 10 years ago when a canvas beach bag awaited you in your stateroom when you first checked in.  We still use those bags. 

Now they are cutting back on the quality of the food. If you didn't like the options on the menu you could order a NY strip steak or salmon instead. That was fine and the steak was good if not the best. Now, that alternative steak was the thickness of an index card! 

Grandeur of the Seas  is scheduled for a refurbishment next year. Unfortunately, it needs that makeover this year! We needed to call maintenance 3x to try and get the A/C to work properly. We needed to call maintenance 4x to reset the in-room safe and on the last night the toilet overflowed and it took 1 hour for maintenance to  respond! It was after midnight before they had it fixed.

 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
A/C - heat not working properly In-room safe not working properly Toilet overflows
Was this review helpful? 9

2 Comments

eddiemac1    8 years ago

It's all in the person. A few reviews back couldn't say enough good things about grandeur. Some just expect too much.

deepcman    8 years ago

Bookings are down due to a number of reasons so maybe now they'll start listening to their customers instead of the shareholders.

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