Super Service on a Beautiful Large Ship

Grandeur of the Seas Cruise Review to Bermuda

GeorgeS11

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 30

Overall rating:

4 out of 5

Verified Review

Sail date: October 28, 2007

Ship: Grandeur of the Seas

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 14 years ago

Review summary

Ship was beautiful with comprehensive superb facilities and attentive staff. For our personal taste, it was too large at 2,500 capacity with about 2,100 passengers embarked. In future we'll try to return to ships of about 1,000 passenger size, in which we feel more comforatble. Baltimore departure was driving distance from northern Virginia, eliminating the need to fly. Entering port area and embarking was flawless. Cruise highlight was the extremely friendly staff that provided extraordinary service. One example was our cabin steward, who unobtrusively had the room ready for our return at all times. Another example was the dining staff, from the lead person who went out of his way to improvre our table location to the wait- and bus-staff who catered to every passenger whim. Meals were good, with many choices, inlcuding low- calorie. Our shore hghlight was a world-famous high tea at a fabulous hotel in Bermuda. The only negative was that ship size resulted in a 3-1/2 hour disembarkation wait in spaces that were overly air-conditioned, followed by an hour in traffic leaving the port area. We recommend the ship to cruisers who desire and will use all the amenities, including gambling and the facilities and programs for children.