2016 cruise

Freedom of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 11

Overall rating:

3 out of 5
Verified Review
Freedom of the Seas

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: October 09, 2016

Ship: Freedom of the Seas

Cabin type: Inside

Cabin number: 7579

Traveled as: Couple

Reviewed: 8 years ago

Review summary

This was our third time on the Freedom of the Seas and were so excited to be able to go due to hurricane Matthew passing Florida instead of landing there.

The personnel aboard could have not been nicer and accommodating.  However,  we had the unfortunate treatment by bartenders as they were more than willing to help the males and ignore females and their wanting to place an order. We were really disappointed with the lack of perks we were use to getting aboard Royal Caribbean ships. In addition, the food was really disappointing (except for the main dining room). Soups were watered down. Instead of serving orange juice or mango juice it was yellow water to look like orange juice and mango water in the Windjammer Cafe. 

We as stockholders were very disappointed. Hope this helps. 

Ship experiences

Food and Dining

1 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Excellent service from Henry but very squeaky due to ill fitting connecting door the next cabin. Maintenance was unable to fix the problem.

Ship tip

Don't waste your money; save for a newer ship.

Ports of call

Port Canaveral, Florida

5 out of 5
Was this review helpful? 8

2 Comments

JohnsonL    8 years ago

We have had 3 cruises on Freedom of the Seas and would go back anytime.  Sorry about your experience, but if you did not register your disappointment on the ship the opportunity to make it better during your cruise was unfortunately lost.  We have cruised on Carnival, NCL, Princess (before Carnival's purchase) and RCCL and find that all have strengths and weaknesses.  We find that constructive suggestions and realistic expectations, with the ship staff or the cruise line, not just complaints, have resolved the great majority of disappointments or given them the opportunity to offer some type of compensation.

jojo0918    8 years ago

Not sure where the previous comments have gone. You have no cruises posted we have cruised FOS many times. if you have issues you should stop the staff and resolve while on the ship. RC doesn't monitor this site so no problems will be resolved.

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