Freedom of the Seas Cruise Review to Caribbean - Western

First Mate

Experience
7+ cruises

Reviews
10

Helpful Votes
25

4 out of 5

Elegant ship, but...

Sail Date: January 31, 2016

Reviewed: 9 months ago

Traveled As: Large Group

Room Type: Oceanview

The ship is beautiful, the buffet area has several serving areas so lines are greatly diminished. Cabin steward ( Conroy Francis) was terrific as well as one of the greeters at the Windjammer Cafe . I passed ten service staff before even being acknowledged with a half-hearted "morning". In the dining room we were never addressed by name. Compared to Celebrity, Norwegian and Carnival this is a glaring example of feeling welcome.

 We were part of a very large group (over one thousand) with Country's Family Reunion and was surprised at the lack of recognition or appreciation of such a large group. Since we had such a full agenda of our own ( including 5 events in the main theater) I did not see any of the onboard main entertainment.

 The ice and fruit carvings displayed on all other cruise lines we've experienced were missing on this voyage. No dancing or singing with the wait staff

 All in all,  I will cruise on other lines (unless a price that can't be beat is offered) since we prefer a more personalized experience.

  .

Cruise Photos

Cabin / Stateroom
Great steward (Conroy Francis) and nicely appointed stateroom.
Embarkation and Disembarkation
Very easy and efficient. We took our own luggage off the ship.
Ship Quality
Delightfully appointed... pictures can't do it justice. YouTube videos are better but still don't capture the scope and feeling.
Service and Staff
For the most part it felt like we were intruders.
Food and Dining
Well planned and laid out buffet in the Windjammer Café.


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