Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Votes
0

3 out of 5

FREEDOM OF THE SEAS

Sail Date: June 08, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

BEAUTIFUL SHIP BUT THE FOOD WAS HORRIBLE SMALL SELECTION, NO FLAVOR, AND EVERYTHING TASTED VERY SIMILAR. THE DINING ROOM AND CHOPS GRILL BOTH HAD THIS BROWN SAUCE THAT WE COULDN'T SEEM TO ESCAPE. IT SEEMED LIKE THEY PUT IT ON EVERYTHING. WE INITIALLY  WENT ON CARNIVAL DREAM THE YEAR BEFORE AND THOUGHT WE WOULD GIVE ROYAL CARRIBEAN A TRY. THE STAFF WAS CONSTANTLY CLEANING THE SHIP SO IT WAS VERY CLEAN BUT THE LEVEL OF CUSTOMER SERVICE WAS NOT AS GOOD AS CARNIVAL DREAM. OVERALL YOU GET A NICER LOOKING SHIP FOR THE MONEY BUT NOT MUCH ELSE. WILL GIVE THE OASIS OF THE SEAS A TRY BUT IF IT TURNS OUT TO BE THE SAME i THINK WE WILL PROBABLY STICK W/ CARNIVAL.

Ship Quality
VERY PRETTY UNIQUE LAYOUT.
Food and Dining
BLAND FOOD. SMALL VARIETY AND EVERYTHING TASTED SIMILAR.
Service and Staff
WE DID ENCOUNTER A VERY BLUNT AND RUDE CUSTOMER SERVICE REP. ON THE SHIP.
Entertainment
LOTS OF VARIETY. ALTOUGH DJ COOLIO WAS TERRRIBLE PLAYED A LOT OF OLD MUSIC AND WHEN WE REQUESTED NEW SONGS SAID HE DIDN'T HAVE ACCESS TO THEM....
Children's Programs
Onboard Activities
LARGE VARIETY.
Destinations and Excursions
LOTS OF CHOICES AND THE 3 EXCURSIONS WE DID WHERE PROFESSIONAL AND LOTS OF FUN.
Cabin / Stateroom
WHEN WE FIRST GOT IN THE ROOM THE DOOR HANDLE WAS LOOSE AND WE HAD TO CALL HOUSE KEEPING TO FIX IT SO THAT THE DOOR WOULD CLOSE PROPERLY. SOAP SCUM ON THE SOAP HOLDER FROM THE LAST GUESTS. I POINTED THIS OUT TO THE HOUSE KEEPING. ALSO A LOT OF DUST AROUND THE ROOM ESPECIALLY ON THE PHONE, AND I'M ALLERGIC TO DUST. THERE WAS ALSO A LOT OF RANDOM HOLES IN THE CEILING??? THE BALCONY CHAIRS WHERE CHEAP LOOKING AND UNCOMFORTABLE.


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