A cruise line I won't use again.

Freedom of the Seas Cruise Review to Caribbean - Western

Experience: 2-3 cruises
Review: 1
Helpful Votes: 26

Overall Rating:

2 out of 5
Verified Review
7 Night Western Caribbean (Port Canaveral Roundtrip)
Sail Date: April 29, 2012
Ship: Freedom of the Seas
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 6 years ago

This is our 2nd cruise and I only have Carnival to compare it to. In saying that I was extremely disappointed. We were looking forward to this trip to celebrate our wedding anniversary. I had spoken to Royal on several different occassion's requesting good seating in the dinning room. We were placed it the very back corner. There was no view of anything....ocean, entertainment etc. The food in the dinning room was fair and VERY limited. The deserts were worse. Our waiter had the personality of a turtle. My expectations were really high considering we had just a wonderful experience on Carnival. The people working in the shops had no personality. My makeup mirror was crushed during luggage transport, the ship gave me a 30.00 ship credit for a 80.00 mirror. I have traveled many placed with this mirror and never a problem. The housekeeper scooped up a pair of my husbands paints with the sheets. We did get them back after finding them in a suitcase that I had in the closet. I would not have placed them there and we had searched that case 3 or 4 times prior to us finding them the night before we left. The ship has been very used and worn looking. Although clean looking.

We eat at Chops and Portifino's. The food was good. Chops was better and I would highly recommend their ceasar salad. They served coke straight from the can and ice tea was in a regular tea glass....not exactly what I expected for fine dinning. The service was very good though. Portifino's ...the food was good but we watched the matrade get into arguments with the chef and waiters on two different occassions . Both Chop's and Portifino's must sit right over the engines because us and the tables vibrated the entire time you where eating.

Food and Dining

1 out of 5


1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: Our room attendant and the food in the Windjammer

Cons: Our waiter in the dining room and staff in general

Recommends Freedom of the Seas? No.

Was this review helpful? 26

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