Freedom of the Seas Cruise Review to Caribbean - Western

Deck Hand

2-3 cruises


Helpful Vote

2 out of 5

Freedom not quite so free

Sail Date: December 01, 2007

Reviewed: 8 years ago

Traveled As: Large Group

Ok, I decided to spend some serious money and book the Royal family suite on Freedom of the see December 9th 2007, We told some friend and brought three couples and our family. We arrived at the dock and were quickly greeted by a porter who told us the only way to get our bags to our room was to tip him in advance.We were concerned and tipped him as we didnt want to be missing any luggage. We entered the dock building and we were pleasantly surprised that we didnt have to wait in the long line as we booked a suite and they let us check in at a separate counter. We arrived in our royal family suite and found it to be incredible, two bedrooms, two bathrooms, three plasma tvs,and a huge balcony. The first day at see we went to the windjammer and bought unlimted coke passes for ourselves and our kids. we then went in to the windjammer where all casual meals are. The windjammer is very large but so many people are trying to eat that it is crowded to the point of being unpleasant. The service was non existent , every time we ordered cokes or sprite with our pass card the staff seemed to be difficult and begrudging. when we could get our colas they were watery and not to US standards. We found the only way we could get our drinks was to go up to the bar and get them ourselves. The food in the windjammer was on par with an average Las vegas buffet, not great but not terrible. However

Pros: Beautiful ship, nice family suite

Cons: very poor service, crowded windjammer, so so food

Recommends Freedom of the Seas? No.

Food and Dining
The windjammer cafe serves the same food day in and day out with just a few minor changes. This is the largest cruise ship in the world, cant they fix this. Drinks could have been better. The only excellent dining on the entire ship was chops
Service and Staff
The bartenders and the wait staff with the exception of our dinner waiter is beyond terrible. I would not waste your time or money on freedom of the seas( service is everything)
Ship Quality
With the exception of the crowded layout of the windjammer cafe, the ship is incredible. However the ship had people sick from noroviris and we wish they would have informed us pre-departure
Cabin / Stateroom
The royal family suite was perfect the ship layout was great except for the windjammer. They just need to train the staff to be pleasant and improve the food.
second to none, better than we could of imagined. If they could improve the food and the service I would go every year, but as it stands, I would never go again.
Children's Programs
Fantastic, all three of our children loved the children s day care and activities, Our five year old son couldn't get enough

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