Explorer of the Seas Cruise Reviews - Reviews

Our luiggage under #6 was misplased to #40. We spent 40 !!!!!!! minutes looking for it. Suitcase was broken... Line to change table took 1 hour standing in between two open doors to deck. It was torture for people. We asked to move computer table inside the restaurant, but nobody listened. Next day wasted 1 hour in line to book tour, which was imediately canselled. Food worse than 2 months before. Entertainments are much better - thanks to new tour director Richard Spacey!!!!!!!!!!!!! He is very gifted and amazing! The best director for our 20 years of experience.

the cruise itself was fantastic but they now offer a $55pp a day drink package but what they don't tell you is that you have to pay for the whole week ($385) no matter when you decide to purchase it. We bought it on our second day but we were charged for all 7 days. Also, the a/c could be a little better in the staterooms. Besides those two problems, this was one of the best vacations we ever had and will def. do it again soon (and often).

Our first time on the Royal Caribbean. I wouldn't mind taking another trip on your ship. The service was great. I would recommend my friends to travel on your ship. The islands were great. The food was excellent. Overall the cruise was smooth sailing.

This was our first cruise so we had few expectations. The good was very good- spotlessly clean ship, excellent service (except for guest relations-!), good food, wonderful cruise director and captain. Labadee, Haiti was fantastic, a truly wonderful day with great water and beaches, terrific barbeque, very relaxing. Enjoyed San Juan and St. Thomas, although the weather was pretty bad and the only beach day we had on the 10 days was at Labadee. Activities around the pool were fun, and our fellow passengers were friendly. The bad was "feh" to awful. Our room was well worn- palm sized chips of paint on the floor of the balcony, chipped furniture, rusted outdoor furniture and trash can in the bathroom. That being said, it was all spotlessly clean. Our room steward, Herman Susherman, was terrific. The rest of the ship looked very good to great. It was comfortable (including the bed) and attractive. We always found a table to sit at in the Windjammer and were seated promptly in the dining room. We changed from late seating to My Time Dining, because it worked better with the show times for us. The only criticism I have of the dining was their use of imitation crab, in dishes that read "crab meat" like Veal Oscar, which was the only awful dish I had. The crab cakes were real crabmeat. The shows were great, whether it was the ice show or regular show in the evening. Our only major problem (beside very rough seas and lousy weather, which was not their fault) was we never got to the Dominican Republic! We were told to pick up tender tickets 15 min. before we were ready to depart, and could go back and forth to the ship throughout the day. After 2 hours of waiting, I wanted to know where the tender was. They said it would be leaving shortly. I asked how long I'd have to wait for a tender to get back to the ship, another 2+ hours? The response I got- a shoulder shrug. She had no idea. When I complained at the Guest Relations desk, all three people there just looked at us. Never asked our room number, never apologized, nothing. Like talking to a wall. Also, on the way onto the boat, my husband brought his Swiss Army knife, which was confiscated, but we were given a receipt to pick it up on our way home. It disappeared- they didn't know where the receipt we had came from, and Lost and Found keeps NOTHING, it's a joke. IF they ever find it, they'll return it- but we have to pay the postage. Really? How cheap of them. Left a bad taste in our mouths.

Nice cruise, enjoyed it a lot. Windjammer Cafe had good food but was very disappointed in the food in Main Dining area. Enjoyed several shows but not all, ice skating was great. Ports of Call were our highlight.

DONT WASTE YOUR TIME ,FOOD ENTERTAINMENT BELOW ROYALS NORMAL EXPERIENCE. ICE SHOW WAS VERY GOOD ,STAFF ATTITUDE THE WORST I HAVE EVER HAD ,AND WE HAVE TAKEN OVER 25 CRUISES.

Boarding from the airport was costly as they did not offer a shuttle when my plane arrived (12;30) Boarding began at 1;00. Food very good, room staff excellent as were the servers. Ice show was great, as was the marriage game show, oithers were average. Karioke in a smaller lounge was entertaining and great. They should take the top acts and let them put on a show in the big theater at the end of the cruise. The staff needs to have inservice on disembarking the ship as the printed info was either wrong or misleading. When I questioned some Items, I was told wrong information.

Everything was great, our connsier Dencil was great and very helpful The stage shows were also great and the ice show was excellent We will be crusin in November again on the Exployer of the Seas

Really had a great time.We went with our sons ages 19 and 22 and a special friend age 22. Everything was great the christmas spirt was all abord the ship. Leaving from NJ it was a little cold the first 2 days but there was pleanty to do on the ship. s a family we spent quality time together and this is what we needed and wanted. you cant be board if you are your not checking out all the things that there are to do. The shows, the atrium , staff members all kept you going. things to do while abord the ship and plenty to do on the islands,

very smooth check in / check out. The deserts is the same every neals lunch and dinner in the Windjammer cafe. I like the option of choosing not to do automatic tipping like carnival.

Stateroom not as clean as it should be. Food horrible. Not even hot. Lack of information about status of our cars in long term parking on pier during sandy.Smell of cigarette smoke in non smoking areas.

great cruise great price great trip

Very disappointed with the overall experience. Would not use Royal Caribbean for another cruise. Cruise staff was not prepared for bad weather. ( shows, food,etc.). Cruise line realized we would be in bad weather conditions, but chose to sail anyway.

poor ventallation in the casino, smoke horrible. The crew was outstanding the way they handled the rocking of the ship and the rolling of the dishes off the tables

This was our third time on the Explorer of the Seas and love leaving from Bayonne, NJ.

Well kept and clean

The best cruise we have taken food and service were exceptional.Lovely ship ,clean no complaints.

its the 4 time on this ship its the best

Very clean, we loved the fact that the staff claening crews were constantly ensuring boat clean and tidy. Rooms, bathrooms, pools restaurants were kept spotless. I have to mention the male member of staff at the Windjammer restaurant who constantly and consistently reminded clients to wash their hands with Purell. Public health is obviously a big issue on a boat and this man is awsome at his job. A real credit to your company, I am so sorry I did not get his name. I have to make special mention to our state room attendant Elizabeth Datuin, and our waitor and waitress Melbert Fernandes and Anna Torres, they were all remarkable at their jobs, attentive, friendly never forgot to smile. Would assist my elderly mother with so much kindness , and patiently answered all of our questions. If they did not know the answer to a question, they would find out and have an answer within 5 minutes - tops. Anna and Melbert cut my mother's food up for her as she has arthritis. Poured out our drinks unbidden and kept them topped up. You have an amazing staff named and unnamed , they are a true credit to your organization. Also want to mention Richard Spacey [entertainment director and his staff. They have boundless energy and make so many people happy. The entertainment staff is tireless and very enterprising in their entertainment and ability to relate to all types of clients

Overall experiences were very good. We handled our own luggage upon boarding and debarking without any issues.