Horrible experience on The Explorer of the Seas (Royal Carribbean)

Explorer of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 20

Overall rating:

3.2 out of 5
Verified Review
Explorer of the Seas

6 Night Western Caribbean (Miami Roundtrip)

Sail date: November 20, 2022

Ship: Explorer of the Seas

Cabin type: Balcony

Cabin number: 1888

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

I have cruised several times with Royal Caribbean this experience on The Explorer of the seas was horrible the hospitality was horrible.

Embarkation

3 out of 5
The embarkation was okay.

Ship experiences

Food and Dining

3 out of 5
The food & drinks where okay.

Onboard Activities

4 out of 5
My daughters did the rock-climbing

Entertainment

5 out of 5
The performers were excellent

Children's Programs

Did not utilize the children's programs

Service and Staff

1 out of 5
The waiters were excellent, room stewards excellent, customer service desk excellent. The other personnel were rude and impolite.

Ship Quality

2 out of 5
The ships layout and design was nice. There were some common areas that needed cleaning dusty and dirty.

Cabin / Stateroom

3 out of 5
The comfort my A/C was not working the toilet had stop flushing, the size of the room was nice, and cleanliness of my cabin was excellent the room attendant did an excellent job

Ship tip

Do not book a cruise on the Explorer of the Seas. I have traveled several time on Royal Caribbean the explorer of the seas was horrible

Ports of call

Miami, Florida

1 out of 5
The port was very congested the workers were rude except the gentleman that got our luggage. I did not do an excursion but was charge for one.

Nassau, Bahamas

5 out of 5
The hospitality was excellent.

Labadee (Cruise Line Private Island)

5 out of 5
The hospitality was excellent.

Falmouth, Jamaica

5 out of 5

Disembarkation

3 out of 5
Disembarkation was okay
Was this review helpful? 20

5 Comments

srhandler    1 year ago

Thanks for writing this review and sorry to hear your cruise wasn't better.

Gwbigdog    1 year ago

Oops sorry 😞 thanks

AuntPinkie    1 year ago

Sorry this cruise didn’t meet your RCCL standards.

willwork4cruz    1 year ago

What did the other personnel do that you believe is rude and impolite?

javawoody    1 year ago

Thanks for sharing

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