Horrible experience on The Explorer of the Seas (Royal Carribbean)

Item: Explorer of the Seas
Rating: 3.2
Author: colliertajuana

Explorer of the Seas Cruise Review to Caribbean - Western

colliertajuana

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 20

Overall rating:

3.2 out of 5

Verified Review

6 Night Western Caribbean (Miami Roundtrip)

Sail date: November 20, 2022

Ship: Explorer of the Seas

Cabin type: Balcony

Cabin number: 1888

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

I have cruised several times with Royal Caribbean this experience on The Explorer of the seas was horrible the hospitality was horrible.

Embarkation

3 out of 5

The embarkation was okay.

Ship experiences

Food and Dining

3 out of 5

The food & drinks where okay.

Onboard Activities

4 out of 5

My daughters did the rock-climbing

Entertainment

5 out of 5

The performers were excellent

Children's Programs

Did not utilize the children's programs

Service and Staff

1 out of 5

The waiters were excellent, room stewards excellent, customer service desk excellent. The other personnel were rude and impolite.

Ship Quality

2 out of 5

The ships layout and design was nice. There were some common areas that needed cleaning dusty and dirty.

Cabin / Stateroom

3 out of 5

The comfort my A/C was not working the toilet had stop flushing, the size of the room was nice, and cleanliness of my cabin was excellent the room attendant did an excellent job

Ship tip

Do not book a cruise on the Explorer of the Seas. I have traveled several time on Royal Caribbean the explorer of the seas was horrible

Thumbs up

Ports of call

Miami, Florida

1 out of 5

The port was very congested the workers were rude except the gentleman that got our luggage. I did not do an excursion but was charge for one.

Thumbs Up 0

Nassau, Bahamas

5 out of 5

The hospitality was excellent.

Thumbs Up 0

Labadee (Cruise Line Private Island)

5 out of 5

The hospitality was excellent.

Thumbs Up 0

Falmouth, Jamaica

5 out of 5

Disembarkation

3 out of 5

Disembarkation was okay

5 Comments

srhandler 1 year ago

Thanks for writing this review and sorry to hear your cruise wasn't better.

Thumbs Up 0

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Gwbigdog 1 year ago

Oops sorry 😞 thanks

Thumbs Up 0

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AuntPinkie 1 year ago

Sorry this cruise didn’t meet your RCCL standards.

Thumbs Up 0

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willwork4cruz 1 year ago

What did the other personnel do that you believe is rude and impolite?

Thumbs Up 2

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javawoody 1 year ago

Thanks for sharing

Thumbs Up 1

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