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NOT A GOOD CRUISE. Food was horrible, Our original cabin had rust but they did move us.

Explorer of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 27

Overall rating:

3 out of 5
Verified Review
Explorer of the Seas

8 Night Southern Caribbean (Miami Roundtrip)

Sail date: May 14, 2022

Ship: Explorer of the Seas

Cabin number: 7664

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Overall, the ship needs some serious cleaning and overhauling. Royal Caribbean no longer has to follow covid protocols, so my wife and I are now fighting covid. Two days after leaving the ship we tested positive. Not a very good experience this time and this ship. We will no longer cruise on the Explorer of the Seas.

Embarkation

1 out of 5
They lost our luggage.

Ship experiences

Food and Dining

1 out of 5
The service was very good but the food was horrible.

Onboard Activities

4 out of 5
Rock climbing was great. There was water leaking under the table tennis. Basketball was good and other activities were good.

Entertainment

5 out of 5
Excellent entertainment. The shows were great. We love the ice skating show.

Service and Staff

5 out of 5
Our room steward, Sid was wonderful. Other ship personnel worked very hard to make sure we were happy.

Ship Quality

1 out of 5
The ship is too old and needs renovating. We had rust in our cabin. A lot of rust around the balcony door on the inside of the cabin. Definitely, a safety hazard.

Cabin / Stateroom

1 out of 5
We couldn't stay in cabin# 7664 because they were not able to fix the rust problem.

Ship tip

Save your money and find another ship. We've sailed with RC for many years, they have much better ships in their fleet.

Thumbs up

Ports of call

Miami, Florida

5 out of 5

George Town, Grand Cayman

4 out of 5

Willemstad, Curacao

4 out of 5

Oranjestad, Aruba

2 out of 5
We paid for an excursion which included a lunch that we were able to purchase. The waiter never took our order after he told us that he would come back in 10 minutes. Worse than that we couldn't find him or another waiter. So, we did not eat!!
Thumbs Up

Disembarkation

1 out of 5
Long lines of people complaining about the wait time. Then they lost our luggage.
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6 Comments

wgammon1    2 years ago

Sorry the cruise was sub-standard. Thanks for the review.
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Dadm    2 years ago

Thanks for stating the facts about the Explorer. RC has really dropped the ball on this one. Staff are doing a wonderful job, but quality and services are quiet low.
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Gwbigdog    2 years ago

Oops 😬
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javawoody    2 years ago

Appreciate your view
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AuntPinkie    2 years ago

Appreciate your feedback. Sorry things went so wrong!
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byhisgrace    2 years ago

Thank you for your review. Sorry this cruise didn't meet your expectations
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