We were upgraded to an Owners Suite
Explorer of the Seas Cruise Review to Caribbean
5 Night Caribbean (Miami Roundtrip)
Sail date: January 05, 2020
Ship: Explorer of the Seas
Cabin number: 1522
Traveled as: Couple
Reviewed: 4 years ago
Review summary
I cannot say enough about the all ships tour. It is simply the highlight of things to do onboard. And while we were upgraded for wich we were happy about, you would think when I received notice on Friday PM of the upgrade that by Sunday, 1:30 PM when we were allowed in our stateroom, RCI would have our names corrected from the previous cancelled guests to ours. While the ship's Customer Service personnel and Concierge continuously got our name incorrectly. Even at the Noon reception for suite guests, on Wednesday, the Concierge, introduced us as the previous cancelled guests. Bottom line, my wife and I felt as though we did not belong. Aside from that issue, we enjoyed the cruise and will continue to be loyal to RCI.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
When you buy a night in a specialty restaurant check to make sure the price is correct and not wait until you get the bill and reveiw at home. Also, take the all ships tour as you will be amazed as to what goes into your cruise to make you comfortable.
Ports of call
Labadee (Cruise Line Private Island)