Explorer of the Seas Cruise Review to Bermuda

Deck Hand

7+ cruises


Helpful Votes

3 out of 5

Nightmare beginning but a great cruise

Sail Date: September 09, 2007

Reviewed: 9 years ago

Traveled As: Family w/young children

Room Type: Oceanview

the ship left without us. we were at the ship by 4:15 PM and they refused to allow us to board the ship. we immediately called BJ's vacations and an agent told me there is nothing they can do. I called royalcarribean and they did nothing. I later learned that royal carribean could have called the ship to advise them we were waiting to board but they did not. After sitting at port for an hour and watching the ship depart, we then had to fly to Bermuda to meet the ship. They made us wait 1 hour to board the ship in Bermuda because their manifest did not have our names on it. The cruise was wonderful after that.

Pros: excellent staff onboard,great entertainment,food was good

Cons: Service received from BJ's was very poor

Recommends Explorer of the Seas? Yes!

Ship Quality
very impressed with the ship
We missed much of the entertainment because we did not board the ship on initial departure. entertainment that we experienced was very good.
Cabin / Stateroom
room was clean overall but very dirty behind the bed and night tables.
Food and Dining
food was ok but not great
Service and Staff
staff was excellent, very hard working
King's Wharf, Bermuda
we had fun snorkeling on the beach, good shopping, beautiful water

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