Pleasantly surprised

Enchantment of the Seas Cruise Review

Cruises: 4-6 cruises
Reviews: 6
Helpful Votes: 37

Overall rating:

3 out of 5
Enchantment of the Seas

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: February 21, 2020

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 4534

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Overall I enjoyed it and was pleasantly surprised. Our room steward was not very helpful or pleasant to deal with and he didn’t do a good job of cleaning. He was always rushing us out of our room and on the last day didn’t even vacuum our room or empty our trash can. The food was good but not great. The shows were okay and the dancers were better than the singers. The shops did not offer great sales. Royal Carribean has not mastered anytime dining and there was chaos in the main dining room. This was my 4th cruise with Royal Carribean and I still prefer NCL more. NCL does all the little things better and those things add up on a cruise.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Service and Staff

2 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5
Safe broke and room thermostat did not work. Had to have security come look at the safe then finally a maintenance man was able to fix the safe. A separate maintenance man had to come fix the thermostat which involved opening up the ceiling to figure out the room thermostat because the room was very cold and not warming up. Both issues were not resolved until after 10pm by 3 men coming into our room. Poor room maintenance and could have been avoided.

Ship tip

Don’t expect much because it is a smaller older ship but overall it’s a clean ship .

Disembarkation

4 out of 5
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2 Comments

Gwbigdog    2 years ago

Thanks for sharing.

Cruiserike0322    4 years ago

Thank you for your review

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