First time we have ever felt this way about RC!
The staff was RUDE, and the boat was not kept tidy. We were constantly harassed by the pool attendants about whether or not our daughter was potty trained, & told to remove her from the splash pad which she was enjoying more than anyone on that entire boat. I asked a pool attendant to grab me a napkin, and he pointed to the Windjammer buffet and said "they're in there." We have ALWAYS had amazing experiences with RC, but we will be switching over to Disney.
My brother and his wife took the same cruise a week prior to ours and they said the same thing.
Food and Dining
Service and Staff
Cabin / Stateroom