Worst Cruise Ever

Enchanted Princess Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Reviews: 9
Helpful Votes: 92

Overall rating:

2.9 out of 5
Enchanted Princess

7 Night Canada & New England (New York Roundtrip)

Sail date: September 17, 2022

Ship: Enchanted Princess

Cabin type: Balcony

Cabin number: D730

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Where to start, NY City LGA was terrible. Transfer to ship was paid for, but had to take Uber to ship. The transfer bus left without anyone, and we were told to find our own way to the ship. Fiona (hurricane) came to visit Canada and canceled three of our five stops. Princess did, as Princess always does, compensated us for missed ports and Uber rides. We understand that Princess does not control the weather. However, the lack of crew and the untrained crew is not Princess. Our 12th Princess Cruise and 23 overall.

Embarkation

2 out of 5

Ship experiences

Food and Dining

2 out of 5
We ate in Capri Dinning Room and the food was awful and the service slow. One night, it took 2 1/2 hrs to eat dinner. Even the specialty restaurant Crown Grill was extremely slow.

Vista Lounge

1 out of 5

We went one night to the Vista lounge to attend the Captain's Circle Party and were told to wait in line behind a door in the hallway until everyone was there. First time in 12 cruises that we were not allowed in when we arrived.

Crown Grill

3 out of 5

Excellent waiter but poor cooking staff. Cooking staff slow and did not cook food as ordered.

Onboard Activities

2 out of 5
Not a lot of activities, but the weather was not good, cool.

Entertainment

2 out of 5
The entertainment was not appealing to my wife and I, mostly musical dance.

Service and Staff

3 out of 5
Ship must not have a full staff. Service was slow or rare in bars and Piazza.

Ship Quality

5 out of 5
Cleanliness was excellent, design I did not care for.

Cabin / Stateroom

5 out of 5
The cabin was typical of Princess ships. Clean, comfortable, and cabin steward was great.

Ship tip

Don't expect the typical Princess care.

Ports of call

New York, New York

1 out of 5

Disembarkation

3 out of 5
Long walks but went farily smooth.
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