Disappointed

Empress of the Seas Cruise Review to Cuba

Cruises: 7+ cruises
Reviews: 8
Helpful Votes: 144

Overall rating:

3.5 out of 5
Verified Review
Empress of the Seas

8 Night Best Of Cuba (Miami Roundtrip)

Sail date: March 17, 2019

Ship: Empress of the Seas

Cabin number: 7146

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Unfortunately, our tour was cancelled and one of the ports we wanted to see was changed and I also got the noro virus so missed another port we wanted to see. The tv in the room did not have any regular channels due to a satellite problem. The room service menu is EXTREMELY limited. The air con thermostat in the room did not work properly and we caught colds.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Children's Programs

no kids with us

Service and Staff

4 out of 5
staff was very friendly and nice

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
small but better than expected from this older ship

Ports of call

HAVANA, CUBA

3 out of 5
Would have liked it more but our tour was cancelled.

CIENFUEGOS, CUBA Did not visit port

I was confined to my cabin

George Town, Grand Cayman Did not visit port

been there many times and we had colds

Labadee (Cruise Line Private Island) Did not visit port

Been there many times

Disembarkation

4 out of 5
Was this review helpful? 8

2 Comments

wgammon1    4 years ago

Sorry you had a bad experience.

austintim    5 years ago

You can't catch a cold from weather.