Wonderful trip to Havanathe

Item: Empress of the Seas
Rating: 4.8
Author: firstmate18

Empress of the Seas Cruise Review to Cuba

firstmate18

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 9

Overall rating:

4.8 out of 5

5 Night Havana Overnight & Cozumel (Miami Roundtrip)

Sail date: May 21, 2018

Ship: Empress of the Seas

Cabin type: Suite

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

This cruise experience was exceptional due to the great attitude of the ships crew and the Cuban guides who went out of their way to give us an authentic educational experience. Yes, Havana is run down and poor in places but it is so much more than that. The history, beautiful buildings and lush courtyard gardens all make for a memorable experience.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Dining staff was very good, all food was good overall.

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

The room service was exceptional! Exceeded expectations. Room steward was very good. Customer service department not so much ..

Ship Quality

5 out of 5

It is an old ship but it has been beautifully decorated and is very clean and well maintained. I have now sailed from large to small and enjoyed the elegance of this ship.

Cabin / Stateroom

5 out of 5