Interesting Cruise To Havana
Empress of the Seas Cruise Review to Cuba
4 Night Havana (Tampa Roundtrip)
Sail date: October 07, 2017
Ship: Empress of the Seas
Cabin type: Inside
Cabin number: 4615
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
Havana was amazing and well worth the other irritations involved. Royal Caribbean seems to be slipping and we received incorrect information from both corporate before the cruise and onboard staff during the sail. So double check your facts or miss out on package deals. Also, bar staff were not well informed and the bar manager was lacking basic customer service skills & very impressed with himself. He preferred to tell us what he had done for us rather than solve our problem. We did not enjoy the brunch buffets in the dining room as we would rather have ordered what we wanted & been served at our table. We did have a wonderful time and really enjoyed Cuba which was a step back in time.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Double check all information from corporate or ship staff because many don't know the correct answers; yet, provide the info anyway.