Interesting itinerary, disappointing ship.

Emerald Princess Cruise Review to South America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 22

Overall rating:

3.4 out of 5
Verified Review
Emerald Princess

14 Night Cape Horn & Strait Of Magellan (Santiago To Buenos Aires)

Sail date: February 14, 2018

Ship: Emerald Princess

Cabin type: Suite

Cabin number: D328

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Magnificent scenery in exotic lands, ship not so much.

Embarkation

3 out of 5
Embarkation from San Antonio (Santiago) went quickly and smoothly.

Ship experiences

Food and Dining

1 out of 5
Food was generally disappointing in variety and taste in the dining rooms and buffets. I’m a veteran of 20 cruises on six cruise lines and the food on Emerald Princess was certainly among the worst two or three of my cruises. The buffet was notable in that you could not order fresh eggs and hot food served at all meals was generally servied cold. The dining room menus were uninspired.

Onboard Activities

3 out of 5
Typical shipboard activities, although port expert talks were excellent.

Service and Staff

4 out of 5
Staff were generally helpful friendly, attentive and responsive, although I went to the purser’s desk twice with questions and never received a promised response.

Ship Quality

3 out of 5
You should always carry a map of the ship because frequently you find that there is no direct route from point A to point B. There is inadequate public space. The ship has a tired feel about it.

Cabin / Stateroom

5 out of 5
Junior suite was roomy for two with adequate storage space. Beds were comfortable although couch was old and worn.

Ship tip

If there is another ship on this itinerary, take it.

Ports of call

Puerto Montt, Chile

4 out of 5

Punta Arenas, Chile

4 out of 5

Ushuaia, Tierra Del Fuego, Argentina

5 out of 5
Magnificent scenery in Tierra del Fuego.

Port Stanley, Falkland Islands

2 out of 5
I can now impress my friends by telling them I’ve been to Stanley.

Puerto Madryn, Argentina

2 out of 5
More penguins.

Montevideo, Uruguay

5 out of 5
Loved the city.

Buenos Aires, Argentina

4 out of 5
World class city with world class traffic. Beautiful parks and friendly people.

Disembarkation

3 out of 5
People stacked up everywhere disembarking in Buenos Aires. Inadequate facilities.
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