couple in 30s

Emerald Princess Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

3 out of 5
Verified Review
Emerald Princess

4 Night Western Caribbean Getaway (Ft. Lauderdale Roundtrip)

Sail date: January 14, 2016

Ship: Emerald Princess

Cabin type: Inside

Cabin number: R241

Traveled as: Couple

Reviewed: 8 years ago

Review summary

I am am avid cruiser and mainly travel on Royal Caribbean and occasionally celebrity. The service I received on those ships are sooo much better than here. The only great customer service experience we had was our waiters at dinner and that was sub par. I was disappointed as I heard so many great things about princess but didn't see it. I did like the ship activities and layout. The only drawback is that there are no indoor pools. The room attendant seemed aggravated if he came by the room and you were still there and he wanted to clean it. I don't know if I would travel princess again. Even the food was just OK. Def do the chocolate massage that was fantastic.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

George Town, Grand Cayman

5 out of 5
Was this review helpful? 14

4 Comments

fadillard    8 years ago

We were also disappointed but we did have a blast with our waiters at dinner. Princess Cays was a big letdown.

dennis63    8 years ago

Sailed Royal Caribbean 4 month ago , 14 nights , standards have plummeted, holiday camp at sea . Will be on the Emerald in June our 4th Princess ,my fear is all cruise companies now view us paying passengers some what differently????

dcaland2001    8 years ago

We were on the Emerald Princess for a 16 day transatlantic cruise. One of the best cruises I have had. We saw the captain several times during the cruise, asking how everything was going and if we had everything we needed. With so many sea days the cruise director and staff was fantastic and all the passengers were having a great time with them. Many theme nights, games and trivia that all the cruise directors were part of. So much fun and the itinerary was what we booked the cruise for, but all the staff made the trip for us

shaznsteve    8 years ago

We are interested to see the difference too. We also mainly cruise with RC. Tried Carnival, never again! Would like to try Celebrity too. A Shane you didn't enjoy it. We are on Sapphire Princess in 7 weeks. We shall see 😏

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