Misleading Room Representation

Item: Disney Magic
Rating: 3.6
Author: stefaniep2480

Disney Magic Cruise Review to Caribbean - Bahamas

stefaniep2480

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 17

Overall rating:

3.6 out of 5

Verified Review

7 Night Bahamas With Marvel Day At Sea (New York Roundtrip)

Sail date: October 28, 2017

Ship: Disney Magic

Cabin type: Balcony

Cabin number: 6136

Traveled as: Family (young children)

Reviewed: 3 years ago

Review summary

We were happy with all aspects of the cruise except that we did not get the room we booked and felt as through we were mislead and over charged. We would not book another Disney cruise unless they could guarantee we would not get a bait and switch on our balcony.

Embarkation

4 out of 5

Embarkation was fast and easy.

Ship experiences

Food and Dining

5 out of 5

Food Service was great....Dejon and Bianca were spectacular!

Onboard Activities

2 out of 5

Pools were crowded since they were made smaller to accommodate an adults only area. Not much for kids to do if they are not enrolled in the childcare programs....could be more family activities for those that want to spend the vacation with their kids.

Entertainment

3 out of 5

good, but again not much family activities available particularly after 9m when everything shifts to adults only.

Children's Programs

Did not leave child in daycare.

Service and Staff

5 out of 5

All Service and Staff were great.

Ship Quality

4 out of 5

Ship was well maintained.

Cabin / Stateroom

1 out of 5

We booked TWO Deluxe Oceanview Staterooms with a Verandah. We booked them next to each other so we could remove the partition and my child could go from one room to the next without having to go through the hallway. We were giving a "Navigator's Verandah" which is basically a porthole balcony. You couldn't remove the partition and it was a waste of money. I felt that we were mislead and this did not allow us to use our balcony.

Ship tip

Make sure you confirm the type of balcony you book....description is misleading and you could end up with something different than what was represented.

Thumbs up