Worst Experience Ever
Disney Magic Cruise Review to Caribbean - Eastern
Ship: Disney Magic
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 8 years ago
Firts off all,I'm sory about my bad english, this it not my native language ;)
I'm amazed of all the good reviews i just read on this website about this ship. Looks like I was a a parallel universe.
I have so much (bad) to say about our experiece that I just going to bullet them, but before that, let me sumarize.
We are not new on cruises, we have done 2 royal caribbeans and one celebrity, so disney magic was our 4th (I'm 37, my wife 73 and my daughter 3). We are allways sad at the fourth day of our cruises becase the cruise is going to end in 3 days. We really love to cruise and we never expected to fell like we felt on our disney magic (on our 3rd day we just wanted to end it, but we still had 4 more days of disney nightmare):
a) I started suspectig something was wrong when I received this poorly designed kind of checkbook on a small envelope as for the tickets and papers needed. With the other cruises you always receive a good content package.book, nicely presented and lot of information. So I asked myself. we are paying much more than a regular cruise, we should receive at least something similar or better, not what we got !!
b) embarcation, took us like 2 hours to embark, we received a small paper with the number 6 to be called. And had to wait. We didn't like it. On top of that I had to park my car on a open garage, under the sun and weather.
c) we enter and we were redirected to the topsider buffet and we were shocked by the small area, bad view of the ocean, low ceilling with scraped paint (I have photos). Of couse, no place to sit, it was full. and worst of all, the food. greasse, tasteless, no much options to choose from (lot of macarrone and cheese) the bread was not fresh at all. Really REALLY DISAPONTED at this point.
d) the room attendant was like he never has done a bed before. He did not chaned the soap or shapoo, you would leave an empty soda from
the pool over the room table and after he clean you will see it on the same place.
e) stained rugs all over the ship. Our bathroom had even darkened grout between tiles (i have photos of all).
f) disney style lines for evething!!!
e) the dinnig and luch food was realllyyy tasteless and poor. We were even served instant mashed potatoes. And if you had miss this tasteless eating window (1 1/2 hours) your only opitons is burgers, hotdogs, pizzas and something called goofe cafe with really bad wraps and sandwiches (and some fruits)
f) this is suppose to ne a family cruise, with something to do for everyone, well I never saw that.
g) the breakfast, same story food whise, we tried both, buffet and sit on the restaurant. same thing :(
h) the pool is really small (this is suposse to be for kids and families, why on earth as to be so small). And on top of that looked really dirty.
i) the elevators are so small that some families has to break their party to be able to go that way (thank good we are just 3 and no stroller ;) )
it is really sad, this was the most expensive cruise we have done. and the worst. We feel robed. we pay for a high quality experience and we received instant potatoes.
I love disney (we have my annual disney park pass, and we go there 1 or twice a month. we love it), I dont know what happend here but we hated the cruise :(
Again, I'm amazed of all the good reviews, but what can I say. As per my cruise standards, this was awfull and we are not going to step a foot on DCL ever
Cons: food, really really above average (instant mashed potatos, literally !!)